CSA hate the fighting type
May 6, 2008
I was contacted by the CSA under the guise of the DWP on the 2nd November 2007and wanted to know what my earnings were as my ex wife was applying for child tax credits, I asked them to prove who they were which they could not do so they then said they were from the CSA so I exercised my rights and told them if they required any information from me to request it in writing. Three days later I received a form saying I am liable for £100 and please fill in the Direct Debit mandate form attached to the form.
I rang up the Leisa Erskine to ask how she had come to this figure and she said it was the figure my ex wife had told them I was earning. I asked her again to send out a proper MEF form for me to fill in and furnish them with my wage slips, she refused and just said if I did not return the Direct Debit mandate form she would issue a DEO straight away. I advised her of the correct procedure she should follow but she chose to ignore me and on the 13th November issued my employer with a DEO. This Liesa Erskine from the Accrington department did not even contact my employer to ask them to furnish them with my earnings.
I kept trying to call them and they just kept trying to fob me off so I issued court proceedings against the CSA and I put up a good case. The Court Presenting officer for the CSA Judith Cheetham came with no evidence at all, I had about 15 exhibits which I presented to the Magistrates and the legal advisor and it proved that the CSA had made loads of mistakes. Judith Cheetham kept saying well the agencies preferred method of working is we contact the NRP by phone to speed things up, the Magistrates just laced into her stating that we are not bothered about what the agency’s preferred method of working is we are concerned about what laws and procedures you have broken when trying to deal with Mr X . It is all to common for the CSA to abuse powers and not give people the chance to furnish you with their details all because you want to start collecting money straight away.
During the recess I happened to be sat in an interview room next to where the CSA’s Judith Cheetham was sitting and I overheard her on her mobile to her bosses back at the CSAtapo office saying ” he threw this one at me he told the Magistrates about this law we broke and that procedure we did not follow I don’t ever want to do another case like this , this Mr X has come well prepared so is there anything we can do to prove we did things right” silence for a few minutes then “what do you mean no. Right that’s the last case like this im doing”
It made my day listening to her however the Magistrates did not have the power to lift the DEO but warned Judith Cheetham to go back to the CSA and advise them to start the case again from scratch but that was off the record however it was good seeing them squirm in court.
After the case I kept ringing them asking them to start again from scratch and I would furnish them with my details but they refused, in one call I spoke to a Jolene Burr and stated to her that the Magistrates advised the CPO and CSA to start again from scratch, Jolene stated to me that the CSA was not in receipt of the outcome of the court case as it was Christmas post and it would probably be still in the post, I told her that both myself and Judith Cheetham had been given copies of the outcome, with that Jolene came back and said that she had spoken to Judith Cheetham however she was on Leave and I would have to wait till after christmas to find out what would happen. I later that day called back to the CSA to demand to sort this out but i never put my DOB or NI when you first call the CSA so when the advisor picked up the phone she introduced herself as Jolene Burr and how can she help, I asked to speak to Judith Cheetham to which she replied yes just a minute Ill put you through, a few minutes later Jolene comes back and states Judith is busy on another line can she take a message, I simply said “so she is in today” jolene replied “yes she is definitely in,” hmmm 2 hours ago she was on leave now she is in, who is lying? When I confronted Jolene Burr about what she had just done she tripped over herself trying to make excuses “oh I dialled her number and it rang” no you said to me she was on leave now you said she is definitely in so why lie to me.
I have been recording every conversation with these idiots and I even had one Caseworker saying I had definitely received some documentation how the heck she knows i do not know. Earlier in January of 2008 I actually spoke to a decent lady Jayne Jeffcoate who when she looked at my case told me that procedure had not been followed and agreed to lift the DEO and let me have the chance to pay by cheque. Arrears were negotiated at £28 per month job sorted.. so I thought. Two days later I received confirmation of my payment by cheque and the arrears at £28 per WEEK. hmm thinking it was a typing error I contacted the Agency again and I was put through to a Jill Tribet, I queried the error but she just said I’m re imposing the DEO it should not have been taken off so its back on end of matter, I asked her to be reasonable and just allow me to pay by cheque but she refused.
I have also been accused of sending emails in to the CSA telling them that i should not be paying the CSA anything as I have not seen my kids, this is untrue and I have asked them numerous times to send me a copy of the alleged email along with my email address but they haven’t done, amazing how you catch them out lying. In the end I was put through to the famous Judy Cass who said the DEO is staying on and that is the end of the matter I know you don’t like it but that’s tough its on and its staying on.
I have since found out that they are imposing DEO even on NRPs who have been paying for years via DD or standing order, and how are they doing it? well they are making up imaginary arrears which they cannot back up, telling NRPs to pay the arrears immediately then when the NRPs query the imaginary arrears the CSA are classing this as being non compliant and refusing to pay and issuing DEOs. This is to make their figures and targets look good.
I have taken it upon myself to set up an organisation to help get all NRPs/PP together and campaign against this draconian agency and rid it and its people and lets get a fair system set up for NRPs and lets stop this government driving more fathers into poverty and even to suicide.
please have a look at my site www.deadbeatdadsassociation.co.uk and please email me all your cases so I can put that on the NRPs case file. Please dont worry your names will not be included but if you give me your names I can pass all this info onto the Ministers and Chief Exec of the CSA and hopefully we can campaign againstthe CSA together as a nation of fed up NRPs
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I have ben having no end of problems with the CSA coming up with numerous arrears figures using bullying tactics to get money out of me with no explination. I have not found anyone who understands the problems faced by non-resident parent.i have today found the website http://www.deadbeatdadsassociation.co.uk following speaking to the guy whos set up this site finally ive found someone who knows exactly what non resident parents are going through and is prepared to give time and dedication to beating the CSA system which is currently in my opinion nothing but a shambles.I would advise any non resident parents to check out this website as it is the most useful one that i have come across in the ten years that i have been bulied by the CSA.