Payments made direct to ex ‘do not count’ says CSA

July 24, 2010

I agreed to pay maintenance direct back in 2006 to ex, but csa updated there system one week later to say i should be paying them.

Then in oct 2009 recieved notice of over 4k arrears. They went down the DEO route. I have tried to complain, done the independant case route, but still no joy in getting this sorted.

They have given me the right of appeal but csa state that any payments direct to ex will not be taken into consideration as i did not keep reciepts. Can anybody give me any advice on what route to try next?