My CSA payments were late or incorrect throughout 2013

January 4, 2014

In the whole of year 2013 alot of my csa payments have been made late or have been the wong amount , i have spent most months on the phone to them which is very frustrating . There is an attatchment of earnings from the employer from my ex partner there should be no excuse for my late payments especially since he works for a major company the NHS, i have tried to complain but keep being fobbed off and an told when the csa receiv it then i will get it. The csa also failed to make a new order intime for my previous year , so a payment was only half of what i should have received on month until they had propertly sorted it out. i have agin received no payment in december and no way of contacting csa till the new year now.

at times i have had direct debits not paid because the payment has not come in . as a single parent i rely on that money to suvive. i feel they do not use the powers they say they have as its too much hassle to prosecute and fine the companies which pay late so leave children and families suffering again. the only reason i use csa is because my ex refused to pay. so have no choice.

Comments

  • jo says:

    An employer has the 19th of the next month to send payments in….I think its highly unlikely to be the employer if there is a deo in place.

    could it be that your ex has earned below the threshold so payments cannot be made or a change in circumstances which they cannot tell you because of data protection?

    I would give up in ringing them, write a letter instead to find out what is going on in terms of payments and if that doesn’t work see your mp.

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