Fraudulent CSA not paying me full amount

June 16, 2020

My daughter lives with me 5 nights a week. The CSA deducts money direct from her mums wages. I receive less than £200 a month. Her mum claims they take £320 a month from her wages. I spoke with someone at the CSA last year and they said yes, that’s correct, they were deducting £320. The girl I spoke to said they would need to investigate. That was over a year ago. They have since told me I’m receiving the correct amount. I’ve complained several times and nothing at all has happened. In March I received nothing. In April I received two payments that didn’t equate to a full months money and in May I received another lower amount. The service is appalling. I feel like I’m being ripped off and Fraud is taking place but no one cares and no one is listening.

CSA trying to make up fictitious claim

June 4, 2020

A few months back the CSA got on to me about arrears from 2009-2011 ,I knew I didn’t owe anything so I applied for my SARs report .
The report came back to me proving there is no claim , I’ve contacted them to no avail , I’ve found a reference quote that is not in the SARs listings , does anyone know ow what ref:CFS404 means .
They never contacted me in writing at all between 2009 and 2011 , I had one phone call , that ended up with them telling me to forget it as there was no claim , how can they blatantly lie as they do ?

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