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CSA caused me to have a mini stroke!

February 26, 2019

My story started 1996 when i started making payments to my children, i will not go into the payments i had to make which cost me my civil servant job as my complaint is not about that. in 2012 my youngest twins turned 18 the c m s said i owed £2216. 83p I knew i owed some arrears but considering i was paying £25 per month i did not think it was anywhere near what they stated. I asked for a breakdown of the arrears waited for months Never got one Still Never have.

While waiting for the breakdown the C M S sent the arrears to their enforcement division and because i was a civil servant took £500 a month directly out of my Pension of £800 per month, this was in November 2012 over Christmas 2012 until their arrears was paid and the case closed, But it didnt end there. In Oct.2017 i got a phone call from the CMS saying that i still owed over £2000 and how did i want to pay it. I got rather upset after hearing this to much as 2 days later i had to go to my doctor who informed me i had taken a Mini Stroke.

The following day i rang C M S spoke to my case worker Kieran he stated i still owed £2288.12. I told him i paid £2216.83 5 years ago in 2012, He Stated Then there was nothing on his computer showing the payments in 2012.He said thats were the mix up has been and asked me did i have proof of the payments in 2012. I told him i would contact my Pension Branch as they would have proof of it coming out of my Pension. I did this and Pension Branch sent an email to Keiran showing the payments, at that time i also informed him that from being told of this additional £2288.12 it had caused me to have a mini stroke. The following week i rang Keiran to see if the matter had been sorted out instead of Kieran i was put through to a manager and she stated there was no mistake and i still had arrears of £2288.12.

I then asked her for a statement proving these arrears. 4 months later and numerous phone calls they sent me a breakdown all worked out to suit them.I questioned a number of points why certain months my payments had gone up from £25 per month to £400 per month and my circumstances had not changed but they never replied.They stated that someone had decided on the 13th Dec 2016 to open my Closed case and review worked it all out going back to 1996 and found i owed the £2288.12. I asked in shock someone would open a closed case and work this all out so could i have a statement of how they did it. I have Never received that statement even asking a solicitor to try they never got anything.

I then took this to the Ombudsman N I to help but i was very disappointed with them they stated they rang the C M S and agreed with them. So of course C M S sent the arrears to their Enforcement Branch again but this time are kindly taking £100 per month out of my Pension (i cant stop it) until the arrears is paid. Conclusion C M S have said they lost the statement in 2012 with the arrears worked out I T problem and will not send me a statement of the calculations of the Dec 2016 Arrears.The only statement any one received is one which took 4 months to work out from Nov. 2017 till March 2018 After i had told them i had taken a Mini Stroke over this.I know i do not owe this money C M S are covering their asses over their mistake again and i have no one to turn to for help they are a law onto themselves with no one questioning them HELP.

Written by David Craig · Filed Under CSA Complaints | 3 Comments 

CMS is a business and only cares about making money

February 25, 2019

Where do I start I’ve had nothing but hell from the old CSA and the new CMS I’ve been paying now for over 16 yrs, This new CMS is a complete joke I’m constantly on the phone about fictitious arrears wrong payments wrong calculations ,I’ve proved god knows how many times that there wrong with letters they have sent me ,I asked for a complete breakdown of all my cases ,this shows how much I should of paid over the years ,I’ve proved these wrong ,and where my previous partner said I hadn’t paid her ,but had bank statement to prove but guess what the arrears are still on there.

I’ve never missed a payment ever and proved this but arrears still pop up ,it’s got to the point now it’s made me I’ll with depression anxiety ,recently they got my earning complete wrong even though they have the HMRC final yr and sent me a letter saying we are using your earnings of 28k and are continually using this even though your earnings from HMRC are 20k I’ve never want 28k this has come from a argument from a case worker who was extremely rude and very unprofessional I made a serious complaint against her ,then a week later I get smacked with a deduction s of earnings order and they just take what they want.

I’m now on long term sick because I just don’t know what to do as the take 40% don’t give a damn as what we pay out and they still take 40%from SSP and this if fair when they are wrong ,doesn’t matter how much you send or prove the CMS is a BUSINESS they make money from us now don’t forget this ,the whole thing in my opinion needs to change I get that some parents with the kids need the extra money but when your partner has remarried as triple the income you have coming in and still in my case my payments a month for 2 kids where 106 per week not including there fee to take it ,and they can leave us in financial trouble ,is a joke we can’t do over time because we get hammered the yr after I cant go on 2 or 3 hols a yr I just think it’s unfair when the other partner has remarried or has long term partner who lives at the home and have 2 full time incomes that we get treated in this way nothing will change and more or us will be in financial ruin loose our home and work case end there life I could go on for ages about other issues I could actually write a book I feel for ever one man or woman that has to deal with this BUSINESS they are there to make money plain and simple.

Written by Daniel O'Neill · Filed Under CSA Complaints | Leave a Comment 

CSA’s actions are just plain unfair

February 24, 2019

Csa is a joke, i have been married to my partnerfor 8 yrs and have helped to raise his children financially as his ex has paid nothing for the 14 yrs she s been gone,we know she has had money but she claims it is all her husbands as they have thier own business, i also know she had a lump sum of 50 000 and guessing other amounts when her father died, nothing has been done to get a penny from her,on the other hand my daughters partner who has never objected to paying maintenance and has always had the children and would have them more if his ex allowed has been asked tp pay 1200 a month as he worked a lot of overtime last yr has been told he owes another 6000 pound, the csa are not taking into account they have a mortgage and a baby between them, on top of what he pays in maintenance he takes them on holidays buys clothes and pays for school trips etc,the consequences of csa actions are that tjey could lose thier home because of debts,how is this fair.

Written by Tracy Thomas · Filed Under CSA Complaints | Leave a Comment 

CSA trying to take money despite private arrangement

February 22, 2019

My ex partner went to CSA for payments since the we agreed not to go through CSA as we have to pay them fee`s I have been paying my partner regular payments and was both very happy sine then csa have sent me a letter saying I owe maintenance but I have paying my ex regular payment we have both tried to cancel the CSA but they say we can`t and they have took 30 pounds out my ex`s account and taking out money out my wages.

Written by Brian 2202 · Filed Under CSA Complaints | 2 Comments 

Corrupt CSA are pushing me to the limit

February 21, 2019

I have been threatened, harassed , bullied by the CSA for many years, taking me to court and threatening to take away my drivers licence and also my passport, even the sending me to prison. At this time I was paying through attachments of earnings, they still took me to court. The judge asks why I was here when ???

Even though I was paying continually. I am in my late 50s and still paying CSA. I am still getting letters threatening me for money that the other parents should not be receiving.

This corrupt organisation needs to brought to boot and seen how they are, legal criminals who have the government backing them. They have caused me undue stress and harassment for almost 30 years and this needs to stop ASAP. These people have drawn me towards suicide, constant depression and the loss of a beautiful relationship. Until now I am not sure how long I an take these robbers and bullies until its to late. I am of sound mind but how long can it be until the media uses one of us on the news, with bad news. We must remember that when the CSA came along many fathers took their own lives, and the government have not raised the issue. I wish all my brothers and sisters good luck in the future.

Written by Ash 2102 · Filed Under CSA Complaints | Leave a Comment 

Incompetent CMS letting my ex get away with committing fraud

February 20, 2019

Well where do you i start i have had 14 years of pure and utter hell from these unreasonable bunch of sad low lifes that wouldn’t know right from wrong if it was spelt out in front of them. My nightmare started in 2005 when a letter dropped through my door from the son’s of Satan demanding payment of £20,000+ and i have been fighting it ever since.it doesn’t matter who you tried to talk to i am always wrong i have never ever had an assessment or a means test but im expected to pay money that i dont owe just because they say so.

In 2009 i finally worked a deal with the mother of my children which the CSA were a party to she issued them with a letter discharging the alleged arrears and exterminating there involvement in the case as we had made a private arrangement between ourselves the CSA confirmed this to be true and closed the account i stuck to the arrangement untill 2011 when the final child turned 18 and i finally thought it was all over OMG how wrong was i.

I now live a life of pure evil hell as after a few months i recieved yet another of there brown letters through the door stating that i owe them £14,000 in arrears and they want it i have since tried everything to fight it as i honestly dont owe it i have the proof both from the mother and the CSA and what do i get for being an honest law abiding citizens my name and life destroyed. i have a CCJ registered against me ,a liability order against me and now an attachment to my bank to pay them £475 a month this is the final straw i can not pay this i cant afford to i will be left with no job no home nothing all because the mother looks upon this as free money she wont contact the now CMS To explain is a mistake claiming why should she its free money she would be a fool not to take it but its a crime what she is doing its fraud and deception and yet this government body is supporting her in committing this crime of greed.

my life is hanging by a thread the only thing that is keeping me going is my little 2 year old boy i am 52 and he is my world i work hard and want to continue doing to give my little boy the best i can in life but these people and the sad excuse for a mother are destroying it all this could all end very horrible as i am really struggling to live with this constant harassment and such awful treatment that i have had to live with for such a long time now the easy way to stop it is to end my life the times i have wished i just didnt wake up i have lost count of no 9ne cares that this is a crime.

i have all the evidence i even have two letters that they used in support of there I.C.E case that they claimed to have sent me that i supposedly ignored the dates on the letters show that they sent them 2 years prior to me living at the address i can prove this but fraud doesn’t exist within the CSA what does exist is incompatant people working in such a complex environment not paying attention to detail making dreadful mistakes then fraudulently covering them up leaving innocent people like myself to take the blame its wrong and it is about time someone within this shambles of a goverment looked in to this and put such an awful wrong doing right.

Why have they changed from the CSA to the CMS simple answer is its what the government always do to cover up there mistakes its how they brush it under the carpet this for me is still on going i dont expect it will ever stop i could even face going to prison what kind of country do we really live in when honest people are stripped of there dignity have there financial world left in tatters dragged down to the gutter the thrown into prison for good measure all over money that you dont owe murders get better treatment who knows where this will end .

Written by Christopher Pettit · Filed Under CSA Complaints | 1 Comment 

CSA/CMS keep inventing fictitious arrears to get more money from me

February 4, 2019

I am self employed with earnings that fluctuate year to year and have my son who is now 11yrs old. My son stays with me throughout school holidays on a 50% basis for example in the six weeks I have my son week 1&2 mother 3&4 again me week 5 and mother week 6 and I have him every other weekend Thursday night to Monday night.

So consequently with how school holidays dates fall means I could have my child more time than the mother does over a three week basis. Which then effects time I can work and earn.

The mother and then at the time CSA cannot comprehend the reflected earnings I can make as a result. After going to tribunals on at least 3 times over approximately 3 yrs, the CSA continued to invent arrears to the point I nearly lost my home until an upper tribunal intervening, with kind help from Nacsa Constantly from this point they have still been harassing me, this been going on since my sons age of 2-3yrs. The result to myself being constantly depressed and frustrated.

My latest episode after making overpayments as to stop going to court back in Easter 2018 of £1137 yet my calculations they tell me are £7 per week. Now I have been contacted by my bank with a CSA regular sum deduction order and was not notified until after the first payment was taken,also with a weekly charge from the bank of £10 each time,are fathers just seen as 2nd class citizens and where is equality in this scenario.

I have contacted the agency on why they have set up an order for £29.88 per week,and not £7 as she told in our conversation that I was to pay, guess what that word again I quote Maureen at the CMS “it must be arrears”. I then explained if you have had £1137 in Easter and now claiming I owe £280 but yet i am meant to pay £7 a week,this does not add up.

This is continuous and really what the CSA /CMS is doing is theft why are they not accountable for their actions and who can they be reported too.

Written by Dean Paynter · Filed Under CSA Complaints | 1 Comment 

I haven’t seen a penny since I opened CSA case in 2015!

February 1, 2019

I opened a case against my daughters father in 2015. It’s now 2019 and I’m still yet to receive a single penny? How can this be so? After paying the £20 fee to Cms I’ve given them more than they’ve collected for me. They’ve had contact with him from the very start and have known when he has been on benefits, or in work but still nothing?! I just don’t understand. Also, why has there been no enforcement or anything on him, after four years?!!

Written by Gina G0102 · Filed Under CSA Complaints | 4 Comments 

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