CSA changes its minds about payments and now I’m in over my head

May 31, 2017

I spoke to CSA in 2012 and through ex partner i paid dirrect, i spoke CSA and they said its not theyer call just keep it between us, so i did payed every penny off, 5 years later i was then told to pay off 1300 ish for 3 months i didnt pay?? i was not working at that time as broken back so i then sent a full copy of solicitor bank everything i was in dept over my head with cash, they said even though that london guess of payment per month and i dint reply back with a paper writting in 2012 then i have to pay it off even though i am fully disabled i cant have solicitor no money i have live on £600 per month, im ex army what the hell is wrong with these people??? oh yeah forgot to say she has never worked untill now daughter 18 and new system have to work 19 years nothing still sits there to do work all day?

CSA contact me out of the blue to demand more money

May 26, 2017

I have paid all the child maintanance that the Child support agency set out for me from 2006 up until 2011, when my son was twenty years old.Now six years later they have contacted me again and they now say that i owe over £4,000 in arrears.I got demand payments today asking that i pay £115 a week.There is no way i can pay this as i have just got things up and running again including my new re-mortgage.I am hoping to appeal this as i think this is outrageous,Even the bloke at the CAB was getting angry as well.

Fraudulent CSA are committing crimes and getting away with it!

May 25, 2017

In December 2006 myself and my ex wife separated whilst I was in the Royal Air Force. We have 2 children together, and i have always provided for to my utmost ability. We began by having a mutual agreement which was satisfactory to us both and then out of the blue she contacted the CSA. I did not have an issue with this as I honestly have never refused to support my children. In December 2010 I received 2 letters from the CSA on the same day, one asking for me to supply proof of earnings and the other to advise me that they had applied for an attachment of earnings order as I had not supplied proof of earnings! I contacted them immediately but they said it was too late because they had already applied to my employer (now HM Prison Service) and could not rescind the order. Ignoring the embarrassment this caused me at work I decided to not pursue a complaint as I was willing to pay anyway (and it meant they no longer had my bank details on record).

Everything has been fine until I discovered my youngest, now aged 19, is on a management scheme and in full time employment but I was still pay £117 pcm CSA payments. I contacted CSA in March 2017 to ask for a review and explained why. I again contacted them by telephone in July and they advised me that my ex wife had failed to respond to their attempts to contact her (for 2 months!) but failed to inform me of this. They agreed to ‘suspend’ payments until they carried out a child benefit check. Unfortunately this was past the cut off date to prevent my employer making the automatic payment and so the CSA informed me they would retain Mays payment and refund it to me if she failed to make contact. I called the CSA falkirk office 19 may 2017, and was advised my case has been closed and they would look at reimbursing my money. I was also promised a call back, which never happened. Saturday 20 may 2017 I again contacted them and i was nonchalantly advised that ‘sorry the payment has been made to my ex wife’.

I spoke with a manager who said there is nothing she could do but would get it ‘looked into’ I advised her that I want my money back immediately as I am pretty positive my ex won’t pay it back. During the call I was also advised that I should have ceased pay in in September 2015.

I am confused as to what the role of the CSA actually is? I have NO contact with my ex or, unfortunately, with my children and i have a daughter with my present wife so I need that money to provide for her. I know that the CSA will drag this out for months and i really am unwilling to wait months for something I should have now. I asked what action would be taken to recover this from my ex, such as AOE order and was advised this is not possible! Why, she has commited fraud but the police will do nothing and CSA will do nothing so my ex is allowed to break the law and not even be forced to pay it back. As a prison officer in a category C prison I meet many men who have commited fraud against the tax man and have been given custodial sentences for it. Why is it different?

I would like my case to highlight the failings of the CSA on behalf of genuine, honest, hard working ‘absent’ (CSA name for us not mine) parents nd I would like the Secretary of state to refund all monies owed to me. The CSA took the money from me (not my ex) , surely they should pay it back.

CSA lump a bill on me which may prevent me helping get my son through uni

May 24, 2017

I’ve had shared care of my boy since the day me and his partner split up when he was 18 month old. He is now 18. The csa sent me a bill for 20 grand of which I was paying 100 pound a month for quite a few years. I finished in the job of which they were taking money from and didn’t here from them for a couple of years. They have since been back in touch and basically I’m pulling my hair out with worry. Im just wondering if you can give me some advice. I have paid thousands in csa payments in the past but I have paid thousands in the upkeep of my boy and I am wanting to support him in his university studies. please help.

CSA banned me from making contact after I tried to prove I’d been paying my ex!

May 23, 2017

This is a case of shocking behaviour from the CSA, I have always payed my way for my daughter through a private agreed amount into my ex account also giving any extra for whatever reason like holidays and school uniform.

all seems fine until I received a letter from DWP to tell me that my wages will be arrested for £455 pm for one year then £655 pm after until payments were met???? No warning no phone calls or any kind of contact with me!

I have been trying all ways to tell them that they are wrong and they need to investigate this.they say that there isn’t enough evidence to support a investigation and my daughter has been living with my mother for the last two years and they will not believe it and have band me from making any contact with them? So I have sent bank statements from the past 4 years back in December and not a peep to say they received them only another payday with no money left.

The worst thing is I can’t even afford to go and see my daughter because I live in Scotland and my daughter is Newcastle! All is not good and I am not sure how much more l can take I’m really depressed and feel completely helpless.

When do I stop paying CSA if my children are now working?

May 22, 2017

I have been paying csa for my 2 children since my ex and I split 4 years ago. My children are now 17 and 16, one is about to leave school and start full time employment but she has already been working 30 hrs a week while at school. My son is in a similar situation and wants to leave school and start a career in electrical engineering, he has the grades mow but his mother is advising him to stay on at school to get more qualifications as possible.

My thinking is its more to do with receiving csa from me. Just this week I’ve had a call regarding shared care from the csa as my ex has called them to say that I have them stay less than 52 nights a year which is borderline, but down to there jobs etc it has become less and less, again trying to get more cash from me. She works FT and her new partner does aswell. I also work FT. My question is when do I stop paying csa now that they are working and I also receive a War Disablement Pension, what payments are taken into account with csa and should I just be paying the flat rate? All very confusing help!!!

CSA taking payments for a child that might not even be mine!

May 16, 2017

I’m wondering if you could help me I’ve recently spoke to a woman from CSA regarding payments for a child from a previous relationship which not as yet been confirmed that I am the father. At the moment I can’t afford to pay the £250 odd DNA test at the moment because I’m trying to pay all the mortgage and all the other bills in my household as my fiancée is on maternity ready to give birth to our 2nd child.

I’ve told the woman that I can’t afford this and she said it don’t matter and I still got to pay ? I told the woman that in my job the overtime rate had been reduced and the cut in work hours and I’ve earned between £6000 and £7000 less than last years annual income but still insisted that I had to pay £94 per week coming out of my weekly wage from work, this is roughly £396 per month and I told them the wage I earn every week now I can’t afford to pay that amount per week/month because with paying all the other bills myself my monthly outgoings is more than I earn . I told the woman I can’t live and provide for my family and she said she didn’t care and I had to pay and now they’ve starting taking money directly from my wage through work. I’m not sure what to do now has I’ve got a lot of stress and worry now thinking I’m not going to be able to keep a roof over the heads of my family and provide what they need in life . Please try and help me thanks.

Can I change son’s name without ex knowing?

May 15, 2017

I had a child with my ex 5 years ago we was in a 6 year relationship before having my baby. and the baby was planned. But as soon as the baby came my ex started to get more and more abusive (as he was before we had a child) but I stayed as I wanted my son to have what I thought was a “family” a mother and father so I got his name on the BC but then it got too hard to stay so I left with my son when he was 9 months old. It has now been 5 years and we have had no contact and he has never paid for anything. My son is going to start school soon and he knows his self to have the same name as me but iv been told that schools go by what’s on BC. as I don’t have any contact with father is there any way I could change my childs last name without my ex knowing?

CSA have doubled my payments now I fear my life will fall apart

May 14, 2017

I was with my ex partner for 9 years, 3 kids later she cheated on me, kicked me out an stopped me seeing my children, eventualy she started letting me have contact, i started paying csa, my payments have always been 20% of my wages which was high but i could just about survive, now this new company have taken over and have increased it to 40% which is double, i am now in council tax arrears, rent arrears, and how no money at all to eat or get to work, i will be homeless and jobless within 3 months because of the heartless csa that wont lower the payments at all, i fear this will be my first and last post as i am going to kill myself because i cant see any way around this. I have tried everything and no one will listen, i love my kids with all my heart but i can not live like this anymore!

CSA doesn’t care that my ex is refusing to pay for our children

May 13, 2017

I have 3 children to my ex husband.. he has left many times.. final split 1/2/16.. after 8 months of no payments.. csa requested £78pm for the children.. they’re error.. put in writing. Every month something goes wrong.. despite being a deduction of earnings.. never know when or how much is coming.. if at all? I am tired of going to csa with begging bowl.. my children are paying them to get the money!! In charges.. you complain.. yeh they eventually escalate.. then the claim is frozen for weeks.. while they investigate.. last month was to be 1st month at correct level.. shock.. not a penny?.. at what point can you go higher?.. they won’t say.. or to where?.. yet I took they’re father to court to get him to see his children!!! I’ve asked him why he hasn’t paid.. he laughs n says he’s got more important thing’s to use his money for!??.. kid’s deserve that money.. its for them.. yet I’m the bad guy when I have to say no..?

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