CSA are not worth the money put into it

March 22, 2012

My experience with the CSA is simply too long to put on this website. What I can say though, is that I have never come across such unprofessional, unacceptable, patronising, unhelpful group of people in all my life. And I am only 33. Since Josh was 1, when I quite stupidly and innocently asked for their help, I have had nothing but lies, rudeness and the inability to give me a true and proper answer. They find it impossible to talk to you when you need help. They are unable to make phone calls when they promise to update you.

They try everything to get out of dong the work they are paid to do. Josh is now 13. They have now told me that can go no further with the case, as they are waiting for the Arrest Warrant to be executed by the court. They have no contact with the court to find out if this has been done. So they say. The CSA are supposed to have more powers than even the Read more

CSA Can’t Be Bothered

March 21, 2012

I have been dealing with CSA for about 2 years now, and my ex partner is not exactly the most reliable person in the world so I decided to use CSA.

As soon as CSA contacted her she quit her job and went onto benefits paying just £5 a week…which she still failed to do.

She came off benefits and went into work, I found out where she worked and once again contacted CSA who spent the best part of 3 weeks trying to get through to her. Eventually they decided to contact her employer and a calculation for £28 per week was introduced, this also wasn’t paid.

Eventually they setup an attachement of earnings order, which again the wrote and told her Read more

ITV wants to hear from families better off on benefits

March 21, 2012

We received an email from Laura Stevens from ITV. She wants to hear from families who would be better off on benefits after April 2012. Have a read of her email and, if you think you could help, drop her an email.

We are looking to put together a programme about the Working Tax Credit Cuts for ‘Tonight’ on ITV1 where families working less than 24 hours a week will have them cut. It would be great if you could pass my details to any families who choose to go to work for all the right reasons but who would actually be better off on benefits from April 2012 – perhaps they pay for child care for their kids which is hugely expensive, they’d get their rent paid and other assorted benefits. Families who work because it’s the right thing to do and they want to set a good example to their children but who would be as well off if they didn’t work.

I look forward to hearing from you,

Best wishes

Laura Stevens [email protected]

CSA confusion

March 20, 2012

My husband has two children from a previous relationship, his ex moved them 80 miles away and made it very difficult for him to see them. I came along at a bad time for him, his buisness failed and he had no income for two years. I helped him out by paying almost 100 pounds every month in fuel costs to enable him to see his children, I have provided for him and his children while they have been with me. Thankfully my husband now has a job, all be it minimum wage.

The CSA have claimed that he has a case open with them from 2004, however he and his ex both had another child since then after getting together for a while. I am really frustrated that the CSA refuse to treat his as a new case and have demanded to know my salary. I believe that my salary has nothing to do with his ex or his children (a new claim would not demand this information). I have children of my own who have had to do without so his children get to spend time with him. There is no way on gods earth that I will pay that woman a penny of my salary. Her quality of life had she of stayed with my husband would never of taken into account a strangers salary, why should it now.

Also, I am currently undergoing a claim of my own which is taking for ever to sort out. Maybe I should just give the CSA my ex’s details and he can pay her direct – cutting out the middleman. he takes as much home as me and my partner do. Surely if they want to take into account my salary, they should take into accout my husbands exs new partners salary too.

Harrassment from CSA

March 20, 2012

I have been out of work and on job seekers allowance but still paying child support through deductions from my job seekers allowance.I then went back to work and the first thing i did was contact the csa and tell them i was back at work.I then started making payments every month by phone and card payments without any problems.

The csa requested my payslips and after i provided them they increased my monthly payments (not my fault as they had mis-calculated).Before i could even start on the new payments i started getting calls that i had to set-up a standing order which i refused as i was still making my payments without fail by card and over the phone every month.The csa then told me i DID NOT HAVE ANY OPTION BESIDES A STANDING ORDER.

I have used the csa before i lost my last job and i have always made payments by card and over the phone with no issues but now i feel the csa is harrasing me by calling me when i am working and even though i dont owe any money to the csa i feel harrassed.

Please help.

CSA are less than useless

March 19, 2012

I have had a lot of trouble with the csa dealing with them for 10 years!! They are less than useless, I got them involved when my ex husband stopped paying, they were totally useless I had to keep ringing them. In the meantime me and my ex husband started talking again and decided to do it between ourselves on the amount the csa arranged.

We both phoned them up and told them we would do it between ourselves and they were no longer needed so to write that we were on our own. I also have another case with them that is ongoing and a few months went by I noticed I was getting payments and I assumed it was from my other case no letter being received, some 6 months later I get a phone call saying that I owe £3000 I was fuming it so happens that the csa was taking money from mjy ex husband without our agreement or consent. I thought it was the other case so didn’t say anything!

Now the csa say that they are not responsible, but where did they come up with that amount, they were told to take us off their case file! So who is wrong and who owes the money to my ex husband?

Ex acused me of abusing my sons

March 19, 2012

For the last 5 years I have been trying to deal with the CSA and its bullying tactics of trying to force me to give money that is not owed to my ex partner. I have asked numerous times for a judge to hear my case as the CSA just ignore all the information I present to them. I was due to start nurse training in 2007 so when we agreed on the settlement for the house I took 25% of the 50% i was entitled to in return for paying no maintenance during my nurse training.

At the end of my first year of nurse training my ex partner made 2 false allegations of physical abuse that I had assaulted my sons. I spent 9 months on bail was removed from nurse training for 1 year and when I returned I was then put back on the course 6 months, the lost 25% from the house and qualifying 18 months later than Read more

Nearly 4yrs since I applied for CSA & still never been sorted

March 18, 2012

Hi my names Kelly, I have a son who is nearly 5yrs old on 30th july 2012, I applied for CSA back in Sept 2008 and its still on going. My sons father has never bought James (my son) anything and has gave me at the most 60pound in nearly 5yrs of our sons life. Ashley (my sons father) has been ordered to pay CSA money by them selves around the beggining of 2011, He has a debt of around 150 – 180pound with CSA and has never paid it, Ashley also works full time monday – friday 9am – 5.30pm and on satuarday 9am – 1pm and has only been ordered to pay 5pound a month which is what somebody on benefits has to pay. I no this as I have spoken to other fathers who are on benefits.

I have also spoken to fathers who work full time on minimum wage and they have been ordered to pay 30pound a WEEK, how is this right i really need some advice and help on this matter.

CSA insist on payments continuing even though my daughter is not resident with her mother anymore

March 18, 2012

After 14 yrs my daughter has contacted me who I have been paying child maintenance for by dd, last yr she told her mother she wanted to find me and have contact with me. as such in December 2011 my daughter went into foster care after her mother apparently tried to suffocate her and abused her to the point police and social services got involved, so last month I contacted the CSA to say I would not be making any further payments to her mother as she was not resident or actually looking after my daughter, and I am visiting and having contact with my daughter and paying her direct with the possibility of her living with me in the future.

I have just got off the phone with a CSA case worker who has told me if I do not make and continue payments they will approach my employer for the money even though they have investigated and confirmed my daughter is not living with her mother but is in care.

They said it is because her mother is still claiming benefits. so they want me to pay money to somebody who is not looking after or living with my daughter and has in fact been involved with the police and social services for possible abuse to her.

Paying private arrangement, now CSA wants arrears when I have already paid

March 17, 2012

A year and a half ago my ex girlfriend took out a CSA claim on me, but we came to a agreement for money and i thought that was the end of it although stupidly i didnt check the claim was closed.

My ex girlfriend has now lost her job and has contacted CSA trying to get a back payment for a year and a half from when the claim first started even though i have been giving her money!! and i have come to realise thats why she kept the claim open to get a big back payment aswell as the money i have been giving her sneaky hey?

As i was giving her cash i cant really prove i was giving her money just hope the CSA question her why she hasnt followed it up till now that she has lost her job.

If i do have to pay arrears how does it work i couldnt afford to pay a lump sum? hows it work? If i have to make payments how much will they add on in arrears surely they cant leave me with no more to live if i cant afford it whats the best thing for me to do?

« Previous PageNext Page »

>