CSA say I owe arrears when I know I don’t

September 3, 2015

I have 2 boys and the oldest I no longer need to pay maintenance for, however my youngest is 18 soon and apparently in further education which I’m slightly dubious is true. I was paying my ex directly but I was made redundant so advised her of this and said I might have to reduce the monthly amount. Without replying to my message all of a sudden she’s got the CSA chasing me again.

I’ve no problem paying the £28 per week but the £41 per week they want for “arrears” is ridiculous. My ex has contacted them twice previously to say I don’t owe any arrears but for a 3rd time these “arrears” have reared their ugly head. Apparently when she told them, the arrears were only suspended instead of being wiped off.

To top this off my ex took my sons to live 300 miles away a few years ago and I’ve never been a missing dad, I had them every weekend and paid her/the Csa throughout. I didnt leave town she did (with my kids)

After a few months of everything going wrong in my life, being made redundant, splitting with my girlfriend, this is the last thing I need and feel as if the walls are closing in on me. Any advice would be greatly appreciated.

How to I prove ex is lying about his income?

September 2, 2015

Im needing some advise my ex husband pays through csa ive always claimed that his wages were worked out incorrect and have been told that i have to prove they are incorrect how i do this i have no idea ?? i have just found quite a few wage slips of his from 12 years ago ( we have been seperated 10 years the wages show he was on alot more money then than he says now he is in the exact same job wages have gone up not down would they use these as evidence ive been told that its he only has to give them figures over the phone and they dont need to see proof so he can tell them anything , how is this fair ?? any advise welcome.

Ex wife won’t help support our son

September 1, 2015

My wife and I divorced 6 years ago. It was agreed that our son, then 10, should live with his mother. As he was to live with her and as I was depressed and in denial about our break up, I allowed my ex all the proceeds of the sale of our home and tried to start again with very little. Soon after, I was diagnosed with throat cancer which reduced my income substantially. However, within a short period of time, our son was living more with me than with her as he couldn’t get on with her boyfriend. Within 12 months, he came to live with me permanently. I have supported us from my income as a club manager and more recently as a company rep. never asking her to contribute. I survived the cancer but received a terminal illness payment which I used as a deposit on a small house for us both. I have a £100,000 interest only mortgage However, I recently lost my job and, as I am 65 next month and will be living off my state pension, approached my ex for a little help with our son’s expenses. She flatly refused although she is a partner in several pubs and has this year bought property in both Spain and France!

She has substantial income and boasts stocks and shares investments (her partner is an ex-banker). I have no partner (nor have since the divorce) At the moment I receive benifits and do have a little savings which will be gone within 12 months. Please Advise what course of action I should take.

How can I prove ex won’t spend CSA on our daughter?

August 24, 2015

My ex wife has turned very nasty and now wants to claim through the CSA, she is nothing but a money grabber and i know the money will be spent on her and not our daughter, how can i build a case to prove this? i have paid over 300 every month since we split up and she has had 3 holidays without our daughter! i dont mind giving my daughter my very last penny but i lothe to give it to her mother through this organisation! can i contest this?

Can child maintenance disclose my confidential details?

August 21, 2015

My daughter has lived with me the past 7 yrs and when sure turned 18 she decided to re build her relationship with her mother who had left her at the age of 11. When she moved to her mothers I cancelled the CSA payments and thought that was that! How wrong I was …….

Her mother has decided to make a claim against me to the Child Maint Svc (CMS) and is trying to fleece me even though she never paid anything for 2+ years.

I received a letter from my ex wife last week which was vile and contained many of the usual threats she likes to make. However the main point was that she knew how much I earn’t last year.

I have spoken with CMS today and they confirmed that they have indeed provided my annual earnings to my ex wife which they got from the HMRC. The CMS stated today that they had the right to disclose my private and confidential earnings under the new legislation of the CMS. I am horrified by this as the CSA couldn’t disclose my ex wife’s earnings at all and I knew she “fudged” her annual earnings and she didn’t declare her 2nd job and what was annoying was that the CSA didn’t care about any of this.

On speaking with HMRC this evening they were rather surprised that the CMS had disclosed my earnings and they agreed that my details are confidential.

Has anyone else had this issue or even aware of the CMS disclosing annual earnings. I am investigating the matter of data protection as I have never been asked or advised that my earnings would be disclosed by the CMS and I do not see how they can do this without someone’s consent?

Any help and advise would be extremely useful …..

Why do the CSA need to know every little detail?

August 19, 2015

Its been 5 weeks since i left my old company and went Self Employed. i got some great advice off the site, on the best way to let the CSA know that i had now left my job (copied everyone in inc MP and sent Email, not by phone) well today i have received my first letter from them, asking various questions on my current situation, i was wondering what your thoughts are to the sort of reply i should send back, They have written to say they have confirmation that i left my company on the 21/07/2015 and want to know

1 since this date what have i been doing to support myself financially

2 when did i register as self employed

3 what is my self employed profession

4 when do i expect to start earning an income

5 How much do i project to earn

Question 1 has annoyed me because as far as i am concerned its non of there business, I have planned to go Self Employed for a while now so have saved up a bit of money to keep me going while its quiet ( money that they have already had there 15 percent out of) so was gonna tell them to mind there own business but wasn’t sure if that would just put me in the firing line.

2 and 3 i have no issue providing dates and my profession etc

4 and 5 well how long is a piece of string ? if the phone rings 5 times a day i will make a lot , if it rings 1 time a week not a lot, i genuinely have no idea how much i will make at this point , so how can i tell them if i do not know myself.

Any advice with this would be much appreciated as i really don’t want to get shafted by these people, I am more than willing to pay 15 percent of what i earn to them, just not the made up arrears i am expecting anytime now.

Can someone challenge the CSA?

August 12, 2015

I HAVE ONE CHILD WITH A LADY THAT LADY REPORTED ME TO CSA THEN CSA CONTINUOUSLY TAKEN A LOT OF MONEY INTO MY SALARY AND LEAVE ME WITH SMALL AMOUNT OF MONEY. NOW AM STRUGGLE TO PAY RENT COUNCILS TAX AND MONEY TO TAKE CARE OF MYSELF. THE WOMAN THEY ARE COLLECTING MONEY FOR HAS A VERY GOOD JOB, SHE IS A PHD LECTURER AT THE UNIVERSITY. THE LADY DESPITE CSA TAKEN BIG AMOUNT OF MONEY FOR HER SHE IS NOT ALLOWED ME TO SEE MY CHILD. WE ARE IN COURT TO HAVE RIGHT OF PARENTAL RESPONSIBILITY, ADDITIONALLY THAT WOMAN HER BOY BOYFRIEND WHEN TO COURT AND GET AN ORDER FOR PARENTAL RESPONSIBILITY TO CLAIM THE RIGHT OF CHILD.

I NEED HELP ESPECIALLY THE PROBLEM WITH CSA TAKEN BIG AMOUNT OF MONEY, I WOULD LIKE SOMEONE TO HELP AND CHALLENGE CSA TO STOP THEM DO THAT TO ME.I WOULD LIKE TO HEAR SOON.

How do you complain to the CSA?

August 6, 2015

Looking for some advice on how to overcome the incompetence of the CSA system, operators and my partners children’s father.

Recently the weekly payments have reduced dramatically and a phrase added to the bank statement from the father gloating.

What I don’t get is how they can communicate with the excuse of a father but not the mother who cares for the children on a daily basis.

When asking what the complaints procedure is she is met with blockers like you have to speak to someone in your team but I can’t put you through.

Has anyone had success with the complaints procedure or have any tips.

Briefly the £3K arrears have been written off. And the weekly payment slashed by 65%.

The father is a actor, record breaking author, owns a publishing company and a printing company.

Any help / advice will be gratefully accepted.

Ex is now deceased but still can’t get money back from CSA

July 25, 2015

I have been paying the csa for many years now direct from earnings having never missed a payment.

I called the CSA late last year to inform them that my 17 year old daughter was no longer in education and had been employed for a year and also she no longer lived with her mother who was recieving the money.

The CSA investigsted ( checked to see if the mother was claiming child benefit, which she was), investigation complete, I still pay.

The CSA had been in touch recently to tell me that the case closed in November 14 and that I had overpaid and would be reimbursed. I was even asked if I wanted the money back.

Today i got a call to be told that I was not entitled to any money back as my noy 18 year old was still classed as a child as the mother claimed child benefit for her. The mother is now deceased and cannot answer the questions.
Result, no refund. Is this correct?

Can never get through to the CSA

July 24, 2015

I’ve been trying to call about the case of my son and it’s always busy and if i don’t call within the certain amount of days it’s going to supposedly be my fault can someone ring me asap. I am working from 2 till half ten every night thus week so needs to be in the morning before 2 in the afternoon!

This is becoming a joke just to get hold of you and it’s costing me a fortune keep trying to ring

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