Alleged arrears from the CSA
September 23, 2011
I have a letter from the CSA dated April 2009 giving me a statement of accounts and amount outstanding. My case was closed back in May 2007 and the amount outstanding are for “alleged” arrears.
I have been paying regular amounts by standing order and have now cleared the outstanding amount.
I contacted them today and they say that they reviewed my case in April 2011 and the amount owing has increased. I questioned this and was told that they got the information wrong in their letter of April 2009 and I still owe them money.
Surely they cannot just say that they got it wrong and change the figure. If I buy an item in a shop for £5 the shop can’t come back to me after and tell me they got the pricing wrong and I owe them more money.
Do I have any recourse to this and does anyone know of a precedent that I can use to prevent them from changing the amount?
Any advice would be gratefully received.
Many thanks
Written by Mark Jarvis · Filed Under CSA Advice
Related CSA Posts
Comments
Tell us your CSA story
Do you want to be heard?
Tell us your story of how the CSA has treated you. We might be able to help, and could publish your tale on the website to make sure everyone knows about the problems you've had.
Forum Login
Child Support Agency Poll
Loading ...CSAhell.com on Facebook
Search CSAhell.com
Child Support Agency (CSA) Advice
CSAhell.com has been set up to help you with your child support agency problems. If you're having difficulty getting the CSA to listen you can tell your story here. Get advice on dealing with the CSA at CSAhell.com.Subscribe
Enter your email address to receive child support agency advice and news direct to your inbox.
Recent Forum Replies
Recent Forum Topics
-
what impact of media for children
by aliceshaun
5 years, 10 months ago
-
csa arrears after case closed confused?
by jimgsd
6 years, 6 months ago
-
Pay Your Way – Avoid The CSA
by arealman
7 years ago
-
Can the CSA find me?
by amc123
7 years, 3 months ago
-
CSA to CMS
by markburtonmark
7 years, 7 months ago
-
what impact of media for children
by aliceshaun
-
Recent Posts
Categories
- Child Support Agency (112)
- CSA Advice (2,239)
- CSA Complaints (3,218)
- CSA Help (1,019)
- CSA Mistakes (392)
- CSA News (148)
- Events & Protests (8)
- General (1)
- Guest Posts (1)
- Website Updates (9)
CSA Comments
- Jayne on HMRC confirmed my ex’s lies to CSA
- Clair on CSA Self Employed
- Dontbeajudge on My ex won’t even give money for birthday presents
- kostakis Kleanthous on What is the maximum amount the CSA can take from me?
- Dave on My ex is lying to the CSA – what can I do?
- Ts on Will the CSA take my new partner’s earnings into account?
- Kate on How to beat the CSA
- unfair on How to beat the CSA
CSA Websites
-
Popular CSA posts today
- Can child maintenance dis... 9 views | 0 comments
- Do the CSA have to leave... 9 views | 0 comments
- Not allowed to see my Kid... 9 views | 0 comments
- What will the CSA do if y... 8 views | 0 comments
- Child Support Solutions 8 views | 0 comments
- Child left college but CS... 8 views | 0 comments
- How can I reopen my case... 7 views | 0 comments
- Ex works cash in hand so... 7 views | 0 comments
- CSA payments for child on... 7 views | 0 comments
- Partner’s ex lies a... 6 views | 0 comments
Archives
- February 2024 (1)
- January 2024 (4)
- December 2023 (1)
- October 2023 (1)
- September 2023 (1)
- July 2023 (1)
- June 2023 (2)
- May 2023 (1)
- February 2023 (3)
- January 2023 (1)
- December 2022 (1)
- July 2022 (1)
- June 2022 (2)
- May 2022 (1)
- April 2022 (1)
- February 2022 (1)
- January 2022 (4)
- December 2021 (3)
- November 2021 (4)
- October 2021 (2)
- July 2021 (1)
- June 2021 (5)
- May 2021 (3)
- April 2021 (7)
- March 2021 (3)
- February 2021 (3)
- January 2021 (3)
- December 2020 (2)
- June 2020 (2)
- March 2020 (3)
- February 2020 (4)
- December 2019 (2)
- November 2019 (4)
- October 2019 (3)
- September 2019 (6)
- August 2019 (1)
- July 2019 (2)
- May 2019 (2)
- April 2019 (7)
- March 2019 (1)
- February 2019 (8)
- January 2019 (5)
- December 2018 (2)
- November 2018 (7)
- October 2018 (5)
- September 2018 (2)
- August 2018 (3)
- July 2018 (9)
- June 2018 (5)
- May 2018 (9)
- April 2018 (9)
- March 2018 (6)
- February 2018 (32)
- January 2018 (4)
- December 2017 (9)
- November 2017 (20)
- October 2017 (15)
- September 2017 (14)
- August 2017 (8)
- July 2017 (10)
- June 2017 (19)
- May 2017 (20)
- April 2017 (16)
- March 2017 (19)
- February 2017 (14)
- January 2017 (15)
- December 2016 (15)
- November 2016 (35)
- October 2016 (26)
- September 2016 (13)
- August 2016 (23)
- July 2016 (22)
- June 2016 (16)
- May 2016 (21)
- April 2016 (20)
- March 2016 (27)
- February 2016 (29)
- January 2016 (23)
- December 2015 (25)
- November 2015 (30)
- October 2015 (31)
- September 2015 (29)
- August 2015 (30)
- July 2015 (70)
- June 2015 (91)
- May 2015 (93)
- April 2015 (90)
- March 2015 (93)
- February 2015 (84)
- January 2015 (83)
- December 2014 (77)
- November 2014 (86)
- October 2014 (94)
- September 2014 (89)
- August 2014 (94)
- July 2014 (93)
- June 2014 (91)
- May 2014 (93)
- April 2014 (82)
- March 2014 (83)
- February 2014 (83)
- January 2014 (97)
- December 2013 (100)
- November 2013 (122)
- October 2013 (124)
- September 2013 (120)
- August 2013 (126)
- July 2013 (124)
- June 2013 (122)
- May 2013 (124)
- April 2013 (120)
- March 2013 (117)
- February 2013 (63)
- January 2013 (96)
- December 2012 (93)
- November 2012 (92)
- October 2012 (95)
- September 2012 (91)
- August 2012 (93)
- July 2012 (93)
- June 2012 (103)
- May 2012 (93)
- April 2012 (66)
- March 2012 (65)
- February 2012 (64)
- January 2012 (73)
- December 2011 (75)
- November 2011 (75)
- October 2011 (99)
- September 2011 (60)
- August 2011 (62)
- July 2011 (68)
- June 2011 (61)
- May 2011 (75)
- April 2011 (66)
- March 2011 (68)
- February 2011 (62)
- January 2011 (68)
- December 2010 (64)
- November 2010 (60)
- October 2010 (62)
- September 2010 (61)
- August 2010 (66)
- July 2010 (65)
- June 2010 (61)
- May 2010 (65)
- April 2010 (60)
- March 2010 (64)
- February 2010 (46)
- January 2010 (23)
- December 2009 (26)
- November 2009 (44)
- October 2009 (4)
- September 2009 (8)
- August 2009 (3)
- July 2009 (15)
- June 2009 (30)
- May 2009 (14)
- April 2009 (2)
- March 2009 (2)
- February 2009 (5)
- January 2009 (5)
- December 2008 (2)
- November 2008 (3)
- October 2008 (3)
- September 2008 (7)
- August 2008 (1)
- July 2008 (8)
- June 2008 (23)
- May 2008 (20)
- April 2008 (28)
- March 2008 (11)
Be practical with this. If the amount of arrears is affordable for you then pay it with the proviso that the case is closed permanently and they will never contact you again – you need this writing. Ask them to send you a full and final settlement letter and make the payment only then. Be aware that the CSA computer systems simply don’t work and contains no reliable data for them to work with (in fact there are 3 systems plus some manual ones) as a consequence they operate in chaos. They used to be targeted on the number of cases closed so they were eager to close cases, often on the whim of a case worker to meet that months target. This ruse was spotted and then they were targeted on collections and they have picked much of the low hanging fruit on that one so now are going after older cases and “closed” cases. If you’ve proven a good payer in the past then they reopen your case and invent arrears while you dilly dally in indignation about the injustice of it all you become non compliant and are subjected to a 40% Deduction of Earnings Order and/or further actions to recover the invented arrears to ensure they meet the collections targets and get their bonuses. If you can pay then pay but only on receipt of a full and final settlement letter from them. They routinely destroy second families, children’s lives, marriages and careers with these tactics.
If you don’t comply they will treat you like a criminal and hound you their employees are desensitised to the suffering they cause and relish the powers that they have, powers that would make a fascist state blush. One thing they don’t have to do is prove the arrears – if they say you owe it you owe it and magistrates rubber stamp the debt. Fraudulent, reprehensible, a breach of your human rights and down right fraud – yes. So you need to get angry about the CSA and people need to start getting organised and start fighting back.