Why do I have arrears if I over paid?
February 24, 2015
Hi – when my wife and I split in 1999 I paid her £40 per week – this I kept on doing right up until 2010 when my daughter reached 16 and started work.
I initially paid with cash & got my ex to sign a receipt book then later with cheques ( thinking I would have a record ). I NEVER missed a payment even during periods where I was unable to work or was unemployed.
When I was no longer responsible for payments I thought that was the last I would ever have contact with the csa , However IN 2013 i recieved a letter from them saying I owe £1034 in arrears – this is despite me paying £40 per week for years when I was assessed at £13 – If I didnt pay the ex then I didnt see the kids.
I sent them my receipt books & my cheque book stubs – I was told that the cash payments could not be deducted from the amount because I was assessed at nil for that period & should not have paid anything ! – they have now lost my books & stubs I sent in.
Unfortunately three years ago I had financial problems and entered a IVA and my bank account was closed & so have no access to my accounts during the child maintenence period so can not prove my payments were sent.
So I actually overpaid my csa payments yet are being chased for arrears – I’ve recently spoken to the csa but have just been talked down to by rude arrogant people who have told me to pay or be taken to court – any ideas?
This sounds very familiar Ben. They conveniently lost all of my partners receipts too. He paid her the cash, then paid it as arrears (because they ‘lost’ the receipts) then they said we owed it again! Altogether we’ve paid it 3 times now and in return for their mistake they’ve offered a reduction of £3/week till the end of the claim!