Two CSA letters on same day requesting different amounts!
May 13, 2012
My partner was paying for both his daughters (cash direct to ex) until she became greedy so he contacted CSA and set up payment scheme which worked well. His elder daughter moved in with him (he continued with payments (for both kids) for around 6 months before it was changed. This money wasn’t repaid.
He then lost his job and took work with an agency he advised CSA of this and they wanted him to call every week with his pay details (premium number!) he did this for few weeks then was told they would contact him.
They allowed him to run arrears of £1900 only contacted him last month, wanted the whole lot!. But an adviser called him and said “don’t worry about that” just to set up new payment scheme which would take into account my son living with us (which we were never told we could claim for previously) she also advised him to counter claim for CSA for his older daughter.
Within the space of a week they had been in touch with his employer sent a letter with new payments of £37 per week, however the next week he got 2 letters sent the same day saying he had to pay £0 and the other said pay £54! He is paid monthly so how do they get these figures?
Next week he gets call from an extremely cheeky and arrogant CSA advisor asking for £1900 arrears to be paid (that day!) when he advised that he was unable to financially but offered to pay £5 per week towards debt and tried to tell her that following split he had been left with lots of marital debt and had to declare himself bankrupt and as such was still paying this – to which he was told “thats not my problem” “we know what you earn” they weren’t interested in his outgoings or the fact that he still has his daughter who is now going to university – we literally have no spare cash at end of month after the CSA payment never mind the arrears.
All the while his ex has new partner, new baby, keeps a horse, runs a car and has fully furnished her new home and neither her or her partner work. How is it fair that we both work but cannot provide for his elder daughter and my son (its not their fault they are bein penalised). All he was asking was some understanding to the situation he is in at present.