Tell us your CSA horror stories

March 25, 2008

If you’d had problems with the child support agency then please let us know about it. You don’t have to give your name or any details about your private life, or your specific case. We just want to know about the CSA and the way they’ve dealt with you.

You can register on our website here and add your story direct to the website. There’s no need to speak to anyone or even email us, just sign up, login and in and write down the troubles you’ve had with the child support agency.

Whether you’re a non resident parent or a parent with care, let us know exactly what’s happened with you and the CSA.

Remember, it’s completely anonymous. The Child Support Agency won’t know who you are and the more complaints and stories we get on this website, the better chance we have of actually getting things to change.

Tell us your child support agency stories now.

Comments

2 Responses to “Tell us your CSA horror stories”

  1. Sally Johnson on November 17th, 2011 2:50 pm

    My Daugher has had an on going battle with the CSA. Her ex Partner is a drug addict and has not paid anything for the last few months. I think her last payment from him was August and that was for about £100. She is in full time employment in London and he works in London s well. She supports the children. They both go to Nursery four days a week. I look after them one day a week as I work in London on the other four days as well. She has a mortgage and bills to pay and has had nothing from him. They are supposed to be going through his employer now but they have told her she probably wont get any money from him until after christmas . If she did not have me or my Husband to help her out I dread to think what she would do. She has complained to the CSA and accordingly they say they have dealt with her complaint. They have not answered half ot the points that she has made. She has now had to go onto Stage two of the Complaints Procedure and complain to the Complaints manager. I think it is absolutely disgusting that the absent Parent gets time to pay and the parent looking after the children is just left to their own devices. Her ex is earning a decent wage and spending it on himself – drugs – nights out clubbing in London. Why should he be the one that they have to give plenty of warning too. They are his children and he could not care less. My Daughter is now up to the limit on her overdraft. He owes her £2,500 now and this will be going up every week. How is she supposed to manage. He does not contribute to the Mortgage, bills etc, all he has to do is pay her 20% of his salary. I am sure that he has plenty of money to spare once he has been paid. She has nothing. Nursery fees alone cost her £1,600 a month and she does all this so that she can keep going to work in order to put a decent roof over her childrens head rather than claim benefits. Where is the justice in all this??

  2. mark on November 22nd, 2011 11:00 pm

    Hi

    I work full time, earn 1660 a month before tax etc. Have just been reassed as i do not pay now for my daughter just my son. Had the reassement come through today its dropped 10 pounds a week but they now take into account my rent etc.
    In 2008 i payed 220 rent a month and no council tax i was living in a room in a house. I moved and reapplied in 2011 as my rent went up to 450 a month and 660 a year council tax, they said no that wont affect what you pay. so in real terms today i am paying more for one than 2 children.

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