Comments on: Self employed so CSA can’t take money http://www.csahell.com/self-employed-so-csa-cant-take-money-424.html Child Support Agency Advice and Complaints Sat, 31 Jul 2010 09:46:47 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: chall http://www.csahell.com/self-employed-so-csa-cant-take-money-424.html/comment-page-1#comment-1449 chall Sun, 07 Feb 2010 21:19:17 +0000 http://www.csahell.com/?p=424#comment-1449 Hi alison, If you have an inclusive telephone package with your provider, let us know which office your dealing with and we can give you direct telephone numbers. Also, if speaking over the phone is difficult, have you considered appointing a third party representative to speak on your behalf? If your wishing to make an official complaint, do so in writing (keep copies of all correspondence sent and post signed for) and/or by email from the agency website (keep copies of the reciept), be sure to clearly mark your correspondence 'complaint' - send copies of such to your local MP and ask for their assistance. You will need to go through the agencies complaints procedure before the Independent Case Examiner will get involved. More info in the forum at www.afairercsaforall.co.uk Hi alison,

If you have an inclusive telephone package with your provider, let us know which office your dealing with and we can give you direct telephone numbers.
Also, if speaking over the phone is difficult, have you considered appointing a third party representative to speak on your behalf?

If your wishing to make an official complaint, do so in writing (keep copies of all correspondence sent and post signed for) and/or by email from the agency website (keep copies of the reciept), be sure to clearly mark your correspondence ‘complaint’ – send copies of such to your local MP and ask for their assistance.
You will need to go through the agencies complaints procedure before the Independent Case Examiner will get involved.

More info in the forum at http://www.afairercsaforall.co.uk

]]> By: Karen Bedford http://www.csahell.com/self-employed-so-csa-cant-take-money-424.html/comment-page-1#comment-1448 Karen Bedford Sun, 07 Feb 2010 14:29:34 +0000 http://www.csahell.com/?p=424#comment-1448 Alison, please can you join the facebook group Child Support Agency Failings and also sign the petition, I have put on here too about my dealings with the CSA and my ex being self employed. I managed to get an advance payment, you need to complain in writing first, go to your MP, then go to the ICE (Independent Case Examiner) you need to keep on at them all, if you send anything, do it with Recorded Delivery, keep copies, then try and get the Criminal Compliance Unit involved who search on any info you can give them to find bank accounts, etc., then you can appeal, if you get turned down on appeal saying out of time, appeal under exceptional/special circumstances. Its all red tape that is thrown at you, but you are not alone. Good Luck, please let me know how you get on. Alison, please can you join the facebook group Child Support Agency Failings and also sign the petition, I have put on here too about my dealings with the CSA and my ex being self employed. I managed to get an advance payment, you need to complain in writing first, go to your MP, then go to the ICE (Independent Case Examiner) you need to keep on at them all, if you send anything, do it with Recorded Delivery, keep copies, then try and get the Criminal Compliance Unit involved who search on any info you can give them to find bank accounts, etc., then you can appeal, if you get turned down on appeal saying out of time, appeal under exceptional/special circumstances. Its all red tape that is thrown at you, but you are not alone. Good Luck, please let me know how you get on.

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