Record your phone calls with the child support agency
March 4, 2008
When dealing with the child support agency you will find that anything you tell them gets lost or not noted properly. Anything they say they’ll do you’ll find they won’t actually do. If they promise to call you back, don’t expect a call. For this reason we strongly advise that whenever you speak to the CSA over the phone you take the following precautions:
- Take notes, including the name of the person you are speaking to, their line manager, the time of the call, the duration of the call and of course the date of call.
- Any actions they say they’ll do you write down.
- Record the call! This is vital. You don’t need their permission to record the phone call, you don’t even need to notify them that you’re doing it. This way you will have proof of what was said and what was agreed.
I realise this all sounds a little draconian, but sadly it is all necessary. The CSA will lie to you, make sure you’re prepared for that eventuality.
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3 Responses to “Record your phone calls with the child support agency”
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A campaign site set up to help get all NRps/PP together as a united front and take the CSA head on and bring it to its knees, fed up with just being able to moan, fed up of being driven into poverty, fed up of being demoralised do you want your human rights to stand for you and not the CSA? Lets get together and start the campaign to stop these draconian idiots
http://www.deadbeatdadsassociation.co.uk
Have seen your charging 10 uk £ to join your association, whats this for?
I wouldn’t suggest anyone pay ANY money to join an organisation. We all pay enough already!
Use sites like CSAHell.com for free and chat to like minded people and get advice. Don’t pay for advice unless it’s from a qualified legal practitioner like the ones that advertise on this site.