Keep getting fobbed off by the CSA when we call them
December 10, 2012
Been in contact with the CSA since May this year when my ex wife got them involved as she felt she wasnt getting enough under the voluntary arrangement we had.
The CSA have come up with ‘arrears’ of £2495 for the period Sept 07-July 12, however I submitted proof to them in August that payments of £3318 have been made direct to my ex. My fiance rings every week to find out what they are doing about it and is always fobbed off with the promise of a call back.
She has logged every call and letter and has been told there is a completion date on the case of Boxing Day.
We doubt that they will achieve this and we continue to make weekly payments via them in the meantime.
Any help would be appreciated.