I am sick to the back teeth of the CSA they are a complete joke!
March 25, 2013
I have been trying to get the to pull there finger out for the past three years now and still havent had a single payment!
Every time i call i have to apologise to the person who takes my call because i know im going to get irrate having to explain the situation time and time again.
Every time i call and explain, they apologise profusley and then tell me that “someone has taken there eye off the ball” – i think this is something they are trained to say as ive heard the same line countless times now. They then reassure me that they will look into this as a matter of urgency and promise i will hear from them in the next 7 days. I am yet to ever receive said phone call!
I have now wrote 2 letters of complaint and heard nothing back from them.
I was warned by my own parents before i applied 3 years ago that i would have a job on my hands.