How can the CSA be so bad at its job?

July 31, 2014

Where do I start? 16 years dealing wit the CSA and still I get mistake after mistake after mistake!!

I’ve lost count of the number of times that I have had to tell them how to do their job.

Every one or two years I get a call or letter telling me I have thousands in arrears (anywhere from £1000-£3000) and every time I have to tell them that this is a “glitch” on their system dating back to when my case was phased from old rules to new rules, and that if they look on the notes on my file, it says to ignore these arrears, as they don’t actually exist.

I then get told I’ve overpaid, then a year later I’ve underpaid!

My Liability is hopefully ending in September, but at the moment I’ve just been informed that my payments are about to double as I have arrears (dating back to the phasing in period).

Comments

  • Anon says:

    Once, my ex told me she was getting only £30 a month from the CSA when I was paying £150, I asked the CSA what was going on and they said I had over paid and the system was trying to compensate and did so in a way that made sure my ex would still get money.
    While I agree that if I over pay she shouldnt be penalized by the full amount being taken off her in one go they never did tell me why she did end up with fuck all and I was still paying the same amount. I would assume that if I over paid by £100 they could reduce my payments by £10 a month for 10 months and leave it at that.
    But no, robbing bastards just took the full amount and paid her fuck all until we got fed up and did our own agreement.

  • Gonk says:

    Anon….just proves the fucking arsewipes don’t give a flying fuck about ANY OF US let alone the kids loll
    Gonk

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