How can I speed up the refunding process?

February 1, 2015

To cut a long story short, I had a brief dealing with these people(?)Had no idea of them until a DEO was enforced on my wages for the princely sum of about £400 thanks to the nil communique of my dear ex. This has been sorted and apparently the DEO on my salary lifted…apparently, time will tell.

With CMS I have basically been made out to be a liar, spoken down to and having to wait for anything from them is a nightmare.

CMS failed to amend their DEO which resulted in me paying almost £300 too much, 5 weeks later and still no refund. I was even asked ‘why do you think you need to be refunded’, Thankfully I have managed to refrain from profanity, but my manners are wearing so thin. How can I get back what they owe without making them go even slower?

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