I am a mother of 4 children, 2 from my previous relationship, and have been in contact with the csa since they were 3 and 1 and they are now 9 and 7. I was told at the beginning how much he should be paying me and when and then he left his job! since then he has been in and out of work, and the only times i have recieved money promptly is when he is on jobseekers which i would get 5 pound a week for 2 children. I am constantly complaining to the csa and its always a new representative that apologizes for the service and says they will send me all the information i require and sort it out for me. No surprise after this phone call i never hear from them again until i next complain! Im sick and tired of wasting money contacting these people when they should be doing their job and getting money to me. Meanwhile their father is still living at home with his mother and has recently got a new car! I havent recieved anything since he supposedly stopped claiming jsa in february even though there are pictures on facebook of him working since june the year before! If i can find all this out myself then what exactly are the csa doing?! and why am i still not recieving any money?! My children are missing out thanks to this useless company and i say we should start a petition and take it to the house of commons to scrap it! Its a waste of taxpayers money and i for one have had enough of hoping they might get it right!