Totally lost
Member
I've just been told by the CSA that because they have taken 5 years to assess my claim that I now owe them £17,000 pounds. During this time they never contacted either me or my ex-partner. This only came to light last week when they had £550 from my wages I never had any prior notice of this. I am now in the situation that I may have to give up work
csa-hell
Member
Contact your Local MP and keep writing to him/her and don't stop. It's a waste of time trying to come to arangements with the CSA they don't want to know. Go to your local CAB and ask them for help! Don't give in EVER, fight them to the bitter end!!!!!
Michael - CSAhell.com staff
Anti-CSA Warrior
I wrote to my local MP and he never even bothered to acknowledge the letter, let alone reply or do anything. If you expect MPs to act, you're wasting your time.
csa-hell
Member
When I first started writing to mine I got a reply to nearly everyone. He also wrote to the Cheif Exec of the CSA and I received a reply, but nothing that helped.
This time 3 years on I have started again and out of 4 letters I have received ONE reply. But that will not deter me and I will be writing at every oportunity. If everyone did the same then they might react!!
ferretmk
Member
use the web site write to them it goes to your mp he/or she has a duty to you keep fighting these issues need to brought up with radios shows like radio 2 jeremy vine
REMEMBER THEM WHEN IT COMES TO VOTING AT THE NEXT ELECTION!!!!
Mr P
Member
I did see on the site the address for the Independent Commissioner or something like that with the HQ in Chester.
trisha
Member
You have to go through the proper channels before you go to the independent commissioner. And the MPs havent got a clue.
First of all this sounds like an interim payment.
This is what you do. It sounds that you are speaking to the wrong department. Put a complaint in writing to the complaints department of the CSA send this by either a fax or recorded delivery this is very important as you will need confirmation of everything you will be saying to them. They have to respond to you within 15 days. Ask for a full breakdown of your maintance assessment. This should entail the maintance needed for the PWC your exempt income and your protective income make sure that the corresspondence they send you clearly states this info as CSA are good at sending you just the break down of the calculations. Tell them it is the full break down of you maintance assessement that you want with the info on it that i have just mentioned
Write to the data protection department and ask them for all the paperwork that they hold for you from day one. Send a copy of this letter to the complaints department who can pass this on to the revelant department. They have to reply to you within 40 days. Be prepared for some reading but do read this.
They have to by law send you corresspondece of how they have worked out your maintenance before any deductions. You say that they have taken 550 out off your wages they cannot do this without an order called a Deduction of earnings order. This has to be obtained through the courts. You would have received confirmation of this. You say your partner didnt get any word of this. Are you still in good talking terms with her. If so. She can stop this by just contacting CSA to cancel this. She does not have to use them anymore. She can have a private agreement with you with out DHSS knowing if she doesnt want them to know. But remember if you give her any money please have a paper trail. And get her to sign a bit of paper stating that she wanted a private arrangement, or this can come back and bite you when you have an argument in the future.
I need to know everything of your case to help you. They just cant take this amount of money without informing you.
Good Luck
dandsdarts
Member
Just to let you know, the csa don't need a court order to set up a doe, they just tell your payroll department what they have pay from your wages.
retant67
Member
Yep . That is true.. They dont need a court order.
Has anyone got a direct contact address for their data protection dept?, cos I'm now in need of obtaining all the stuff they got on me, as im disputing the amount of arrears they say I owe.
It aint thousands im glad to say, but they recently wrote to me, as i have a deo and have miscalculated my payments,( which they didnt own up to ), but just put a heavy wack on what I'm paying now, saying its from last year when I was paying what they said i should after contacting my payroll dept.:( - And do they have to state what my Protected Earnings Portion is in the new payment schedule?? This is missing..... I thought I read a couple of years ago that a deo must state that ...??
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