CSA advice forum » Child Support Agency

DEO WITHOUT ASSESSMENT BEING MADE

(2 posts)

  1. davemw71
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    I have been making payments to the CSA scum for over 9 years based on the old system.
    Out of the blue my ex cancelled her CSA claim even though my son was only 15.
    13 weeks later she made a new claim, she did this because she was told the new system would get her more money, how right was she!
    March 09 I received the brown envelope telling me that Mrs. X was making a claim for CSA payments from me and that they required all the various questions answered and proof of my wages. As I have dealt with this shower of shit for 9 years and tried all methods in the past to reduce my payments and failed, I thought this time I would be a good little boy and play by their rules.
    I sent back the completed forms with my wages slips. Then I waited and waited and waited. Months passed without any communication from them, Then Friday 15th October my home phone rang, it was from them, The women from the CSA informed that an assessment had been done and I was now expected to pay £187 a month oh and by the way your 23 weeks in arrears.
    I demanded to know why it had taken so long to inform me, but she just made excuses about the system not accepting my details. Have you ever heard such crap?
    Then she wanted to know how I was going to pay these arrears, I informed her I didn’t have the money but this fell on deaf ears, she insisted that I cleared the arrears immediately. This I couldn’t do so hung up on her. I spent the rest of the night fuming
    And plotting ways of destroying the CSA.
    Then yesterday 2 brown envelopes arrived. I open the first and not surprising it was them telling me that the assessment had be completed and that I was now to pay £187.00 a month and how would I like to pay.
    The second letter was informing that I was £1075 in arrears and as I hadn't paid they had already contacted my employer with a DEO demanding the maximum 40% of my salary until the arrears are cleared then the regular payments.
    This can not be legal, how the hell can they attach a DEO when they haven't even informed me that an assessment has been made.
    I’m planning on contacted my MP but any advise would be much appreciated.
    Thanks Dave

    Posted 2 years ago #
  2. mr.pink
    Member
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    Never deal with the CSA by phone-always ask them to put it writing.That gives you a good record of events and they hate the extra work.

    At the new rate,your arrears sound about right. You admit you haven't paid for 6 months and sadly, just because the CSA can't get their act together and advise you a bit quicker, the more the arrears acrue, because you haven't paid what is due.

    I would say the easiest way out would be to write a cheque out for the £1075, that's if you have it. However, the CSA are so abysmally inefficient that they may take months to cancell the DEO.

    As far as what's legal- the Child Support Act is the most biased piece of legislation passed. It a Licence to screw the NRP, so if a sum is owed, they will collect.

    As far as method of paying, they hate cheques. They like Direct Debits, but that means they can take what they want out of your account.Like that arrangement?

    Writing to the MP - He will not do much except pass on your letter to the Independent Case Examiner in Chester.They are very proffessional and at least the CSA will respond to queries from the ICE.You are supposed to go through the CSA Appeals process before approaching the ICE, but the CSA in house Appeals system is as bent as a butchers hook and takes forever. I have found that with the ICE's involvement, things move quicker.
    When I say quicker, we are still talking athritic snail, so if it's owed pay it, to minimise arrears. It may not be the advice you want to hear but unless the calculation is wrong (15% of take home pay for 1 child), I don't think you have a case.

    Posted 2 years ago #

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