CSA advice forum » Child Support Agency

CSA overpayments due to re-assessment delay

(2 posts)

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  1. Beanie
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    I don't know if you are able to help, but last year I had a daughter with my new partner - and have had a number of issues with the CSA in getting my case re-assessed.

    The assessment should have changed from the first notification of the birth on the 23rd June 2008 (a few days after the birth on the 18th June 2008 - I did call them before the birth, but they told me to call back after the birth!) - but instead was not applied until the 9th October.

    The CSA "cancelled" the original re-assessment (without warning, and while I was obtaining all birth certificates, child benefit number, etc) - instead of the £600+ from the 23rd June 2008 that I calculated in overpayments, they have calculated they owe £150 since 9th October 2008 (I'm still waiting for that cheque - now nearly June 2009!). I overpaid £25.63 for 25 weeks (6 months).

    I have been told that I cannot get these overpayments back, because the original claim was cancelled. Is this really the case, or the CSA just trying to pull a fast one?

    Posted 2 years ago #
  2. mr.pink
    Member
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    I struggled to get overpayments repaid by the CSA for 3 years. This is because they have passed on monies collected to the PWC. They will then pursue the PWC to repay.
    Don't listen to what the CSA tell you, they have issued a lot of booklets and you can spend a lot of time on research.
    Write with details of your complaint to:
    The Independent Case Examiner,
    PO Box 155
    Chester
    CH99 9SA
    Whereas the CSA often ignore letters, they will deal with a query from the ICE.

    Posted 2 years ago #

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