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CSA say I owe them arrears when I always paid on time

I worked for a company for 20 years and my csa was taken out every month.

Now i have had a letter through saying i owe them £700 pound which they have taken £400 out in a lump sum which i am very angry at. I always paid my csa and now my son is 20 and says i owe this money from last year – what the hell is going on arrgggh?

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