I work for the CSA and I think they’re shit
March 16, 2010
I have worked for the csa for too long, it is the most miserable, underpaid pile of crap in this country. the computer system is crap, the management are crap, we are the lowest paid staff in the civil service, and we have to deal with gready people who hate each other to the point they will either stop a parent seing their own kids, or deliberatly mislead us to get out of paying for their own childrens upkeep.
god help me before i become suicidal, because even though I lose sleep over my clients personal dilemas. I bet not a single one of them gives a shit about the person they ar abusing on the other end of the phone.
CSA say I am liable even if I am NOT the father!
March 15, 2010
Jan 20th, 3 or 4 years ago i got a phone call from legal woman from D.W.P demanding £15,500+.
I have not once but twice requested a paternity test and been refused as this allegation is from a one night stand 20 years ago. I informed the woman of this and she replied “REGARDLESS OF WHETHER YOUR THE FATHER OR NOT YOU ARE LIABLE FOR THIS DEBT !”
WHICH MEANS NO PROOF ??
I have been trying since to get this “unlawfully demanding with menace causing serious life threatening illness and unlawful persecution, harrassment and torture!” into court as it is so blantantly wrong but i have got nowhere!
What would you call it when a Goverment Dept. can Read more
Kerry Katona’s husband, Mark Croft, avoids CSA
February 23, 2010
It seems that it’s not just, the average people on the street, who are having problems with the child support agency. Kerry Katona’s husband, Mark Croft, is also ducking the CSA it appears.
According to news reports, the CSA turned up at Kerry Katona’s house last week looking for Mark Croft to question him about money he allegedly owes them for a child he fathered before he met Kerry.
According to ‘a source’, the couple slipped away from the CSA investigators and instructed a child minder to make their excuses.
The source was reported as saying:
Mark got their childminder to go to the door and tell the CSA staff he wasn’t in. He told her to say that he hadn’t received a letter about a visit. They then handed over a copy of the original letter demanding the meeting.
Mark Croft is accused of lying to the CSA about his earnings, as he told them he earned nothing last year, which means he had no CSA maintenance to pay. However, he was shown on TV stating that he took 20% of Kerry’s salary last year, which was Read more
My demands to the CSA
January 20, 2010
I want a judicial review on how much my case alone has cost the taxpayers (me being one of them) over the last 11 yrs!
I also want bank info accompanying all s/e accounts for maintenance assessments
I want the CSA to work with PI’s also.
I want the ‘old’ casses like mine to be reassessed with info from the Criminal Compliance Unit via the Credit Ref Agencies and then garnishee orders issued for the money or charging orders on property, pensions, etc.
I want the NRP to be done with contempt if they do not supply the info they are requested to give and also if they do not pay – and can pay and if the do not pay the correct amount or default on payments – can can pay.
I want contractors/sub contractors to be also liable i.e. DEO taken from them, like they are for Employers.
CSAhell.com now on Facebook
January 13, 2010
For people who have found this website helpful over the years, or even for newcomers to the website, the news that we are now on Facebook should be of great help. By accessing our Facebook page here and becoming a fan of CSAhell.com you can receive news and updates from CSAhell.com direct to your Facebook profile. This way, you’ll never miss a bit of news, advice or interesting story about the CSA and you won’t have to leave Facebook to read our latest posts.
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CSA protest posponed due to adverse weather conditions
January 8, 2010
THIS PROTEST IS POSPOND UNTIL WEATHER CONDITIONS IMPROVE
Hi all,
I thought it would be my duty to keep you up to speed with the protest which was due to take place on the 10th of January 2010.
Due to the Adverse weather conditions in the south of the country at the moment and due to reported snow again possibly for this Sunday the 10th of January, I have their for pospond this protest until weather conditions improve.
This protest has only been POSPOND and not CANCELLED I will inform you in due cause and as soon as possible of a date for this protest march to take place and hope I have your complete understanding.
At the moment its looking more likely the end of February 2010.
You can e-mail myself if you require any more details.
Kind Regards
Ian Longman
THIS PROTEST IS POSPOND UNTIL WEATHER CONDITIONS IMPROVE
DETAILS OF PROTEST POSPOND
Unfair collection of payments and amounts collected by the Child Support Agency (C.S.A)
Organiser Of Event:Mr I.Longman
E-mail The Organiser: longman@consultant.com
Telephone Number: 07913-737-835
Time of Protest: 10am to 3pm
Where To Meet :Houses Of Parliament main entrance Westminster the protest march will continue on to No 10 Downing St where the protest will be held until 3pm
CSA Protest Update For 10th January 2010
January 6, 2010
First of all I would like to wish everybody that uses this website and that has contacted myself a very very happy New Year for 2010.
This year is the year to make a stand against the Government and the Child Support Agency in connection with the unfair collection of payments from absent mothers and fathers and I am one of them being unfairly treated by the Government and the Child Support Agency and I very much hope you are able to join me on the protest date 10th January 2010, I will leave all details below as always on the event details and contact details of which you’ll now find my phone number of which you can call anytime Between this Monday and Friday run up to January the 10th between 9am and 6pm
To date I have had an overwhelming number of people e-mail me to give there support and conformation of attendance, which we are talking hundreds, which is fantastic news and I very much look forward to meeting you all at the protest march.
PROTEST DETAILS
Protest Event Title:
Unfair collection of payments and amounts collected by the Child Support Agency (C.S.A)
Organiser Of Event:Mr I.Longman
E-mail The Organiser: longman@consultant.com
Telephone Number: 07913-737-835
Time of Protest: 10am to 3pm
Where To Meet :Houses Of Parliament main entrance Westminster the protest march will continue on to No 10 Downing St where the protest will be held until 3pm.
Once again thank you all for your continued support.
Regards
Ian Longman
CSA protest update for 10th January 2010
December 16, 2009
Hi all,
I would first like to thank each and every one of you so far that has responded by e-mailing me your support on attending this protest on the 10th January 2010.
Some of you are not sure where the event will start from of which I will state once again below for you.
Protest Event Title:
Unfair collection of payments and amounts collected by the Child Support Agency (C.S.A)
Organiser Of Event: Mr I.Longman
E-mail The Organiser: longman@consultant.com
Time of Protest: 10am to 3pm
Where To Meet :Houses Of Parliament main entrance Westminster the protest march will continue on to No 10 Downing St where the protest will be held until 3pm.
I very much look forward to meeting you all at this event as I feel and I am sure most of you feel, will have a great impact on the way payments are collected from the C.S.A and are treated in the future.
Once again thank you for your continued support and please feel free to e-mail me of your attendance to this protest.
Kind Regards
Mr I.Longman
CSA Protest 10th January 2010 at 10am Downing Street in London
December 14, 2009
Dear all,
I am arranging a protest to take to Downing St in the new year 10th January 2010 at 10am.
I am fed up of the way the CSA do not listen to peoples complaints regarding the child support agency and the unfair collection of payments and the amounts of money collected by the CSA.
I am one of probably thousands of cases out there that has issues with the child Support Agency that never listen and give you a very limited time to reply back to them, I am very angry the way my case has been delt with and with the very unfair payments I am making to the C.S.A and its time to make a stand!
PROTEST EVENT DETAILS:
Please e-mail me your support on attending this event.
longman@consultant.com
PROTEST DESCRIPTION: unfair collection of payments from the CSA
PROTEST EVENT DATE:SUNDAY 10th January 2010
TIME OF PROTEST: 10am
WHERE TO MEET: Westminster, protest will walk past Downing St
This is your chance to make your voice heard so please join me.
Kind Regards
Mr I.Longman
CSA Complaint to Rt Hon Iain Duncan Smith MP
November 15, 2009
my letter to the CSA also details have gone to Rt Hon Iain Duncan Smith, head of social justice, we need a voice and if that means becoming infamous to get air time then we need to act as one voice.
This miss management must stop…
Rt Hon Iain Duncan Smith MP
The Centre for Social Justice
9 Westminster Palace Gardens
Artillery Row
London
SW1P 1RL
Sir,
I have a query about social justice under the labour government.
My issue is with the Child Support Agency and how they run their business and assess people who are liable for paying.
I left the forces in 1993 after my wife and son left me whilst I was serving abroad, I returned to the UK.
My son turned 19 in December 2008 up until then I had been paying the CSA monthly by direct debit, they did not inform me that they had stopped collecting the Direct Debits on this date and then I got a letter to say I had to pay arrears of £29000 and that a liability order was in place. I called them and enquired about the arrears and they told me I had been assessed to pay £103 per week over a period of years when my actual income was only £125 per week. As the CSA is a part of the DWP surely they could check my income during those years and sort out if there should be any arrears or indeed if I have paid too much and they owe me. I told them I would attend the court hearing and agreed to pay all I could, there was nearly £300 of uncollected CSA debits still in my DD account which I paid them over the phone and £257 which was all the saving I had. I also asked why they had stopped collecting and was told I had no further liability, I also have this in writing. I was advised by the CSA not to go to the court hearing because I had made a payment so the bailiffs would not be called. I asked if the Direct Debit would be set up again and they said they would send me the documents.
I sent in my new bank details and wrote the monthly amount on the top of the mandate. I took a digital picture of the mandate before posting it. The CSA then tried to collect almost 7 x the amount I had been paying from my old DD account but my funds where really low and it got bounced I then incurred charges from my bank, they then actioned my new account details the following month and took out the 7 x amount, which left me without food money for almost 3 weeks. I have now got a letter demanding I pay £9000+ immediately or the bailiffs will be here in a week. I live in rented furnished accommodation pay my bills on time and work hard. I spoke to a lady called Adele from the CSA on tel # 08457136590 and requested a face to face meeting to asses my case, this is the second time I requested a face to face to discuss why I have arrears. I told her that I have had to cancel the DD instruction because if they tried to collect next month I would not be able to meet my rent and other financial commitments and possibly lose my job, Adele also said she would speak to Marston Group High Court Enforcement Officers to let them know that a DD instruction had been received before the court hearing in my absence and not to enforce the visit until a review of my case. As you can imagine I do not have much faith in what they say or do in carrying out their action. I think they would fail an external audit. I have all the documents on file for my case under the Data Protection Act, all I am after is a fair assessment, can you help?
I have contact the CSA legal advice line via Durham Legal services UK ltd.
To date 28/10/2009 I am still waiting for CSA to contact me for the face to face visit I requested with my case officer, again they have not followed through on the agreed action from my previous phone call.
This morning a bailiff came to my door as I was leaving for work, what are my options from the Centre for Social Justice before I approach the media, watchdog and start of court actions to get a fair review of my case. I look forward to hearing from you and or your office. This has put me under a great deal of stress I cannot see any way forward as I make just about enough to cover my living costs.
If the courts decide to deduct straight from my wage I will then not be able to afford to pay rent lose my job and become another statistic reliant on the state to pay for me.
Why wont they talk to us?
CSA
Parklands
Callendar Business Park
Callendar Road
Falkirk
FK1 1XT
Dear Sir,
I feel you and your colleagues have let me down again, I have always been open, honest and responsive to your requests and letters but I find your department has misguided me. From the date you stopped collecting the direct debits it took you 4 months to notify me. In the letter is says: (Dear Mr Riley We have received a letter from Mrs Jxxxxxxx Riley requesting the withdrawal of their appeal. We can confirm the appeal will not go ahead and the other parties to the appeal have been notified of this.) dated 14/04/09 from Miss R Ratcliffe from your Preston Office.
When I last spoke to your department in Falkirk, in response to the letter referring to court action. I paid all the money I had, including all my saving by debit card over the phone. I was advised by you not to attend the court hearing as the judge would not listen to my circumstances and that because I had made a payment and agreed to set up the Direct Debit again for the original amount set at my face to face visit with my case officer there would be no further action.
I received the Direct Debit mandate which I set up and highlighted the payments to be made.
(Scanned copy attached)
Your department then actioned the Direct Debit through the old account details where there was not enough money to pay it because I had already handed over all of my funds. I then incurred bank charges which means I am now in the red with the account. Also the agreed sum on the Direct Debit had been changed to the sum of circa £377. The following month you collected the Direct Debit from the new account details which were on the Direct Debit that I sent you. Again you took 7 x the amount agreed. This left me in a situation where I could not afford food and just managed to pay my rent. I had to advise you during another call to your offices that if you tried to collect the same amount next month then I would not have funds enough to pay and if I could not afford my rent I would be out of work. At this stage I asked if I could have another face to face visit with a case officer, which you agreed I could have. To date you have not responded to my request by phone or mail and instead because I could not honour the amount you where trying to take I had the Bailiffs knocking on my door yesterday.
This is causing me a great deal of stress to the point of almost nervous breakdown instead of working I am trying to sort out a reasonable conclusion to these issues.
I am now getting legal advice through Durham Legal Services UK Ltd.
Some questions I need answering before we end up in court, note this time I will not be taking your word at face value as you are either un willing or unable to follow through on your verbal agreements.
Have I ever had an interim maintenance assessment (IMA) if so please supply all dates my legal advice has also asked me to find out when it was converted and what was the interim date?
Also I would like a judicial review for the statutory of limitations, please supply details of who the arrears are owed to and could I get a copy of the form N245.
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