CSA made up arrears then demanded I pay them
May 10, 2012
Earlier this year I agreed with the CSA to pay £20 per month, I know this isn’t much but I’m not earning a lot at the moment. I had £20 each month leave my account on the 3rd, then in May I had £282.62. When I called them the lady didn’t have a clue what was going on she passed me to a case worker who could tell me.
After being on the phone to him for around 30 mins and after he went back and forward to his supervisor he came back and said the case had been looked at in January and I now owe over £1000 which is to be paid back over the next 4 month instead £20 each month it would be £34 each week.
They had my details my income or address hasn’t changed but somehow they thought my address changed in January (when my ex contacted them) He said they sent out letters to my new address 39 Wren St..this address doesn’t exist and it sounds like an attempt by my ex to give them my girlfriends address (Wren Road) Why would they make these changes without actually checking with me if that was my address?
He also said they left a message on my mobile phone, when I asked what number he told me a mobile number that I’ve never had. They know my income and that I could only afford £20 a month so I don’t understand how they think now I can do £290.