CSA bully me on the phone
November 12, 2009
Im writing this complaint as im fed up with the way staff from the CSA ring you up and bully you on the phone, I know they have a job to do and a hard one, but im sure if you spoke to people with a bit more respect this may make there job a bit easyer!
A lady called me from fineance department the other week and was so rude and diffacult with me, i was shocked that this one person is ok to speak to and deal with peopl this way, I was very concerned in the way she played the bullying card on me..
she started to threaten me in such a manner i was getting up set i just feel that this person shoulod be pulled to one side and to reminde her that we are all humans and not trash for people like her to talk to us in that way!
i would like this to made as a afficial complaint, as im am aware you do record all phone calls!!!
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You should make an official complaint alan. Agency employees do have a code of conduct to abide by.
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