CSA are less than useless
March 19, 2012
I have had a lot of trouble with the csa dealing with them for 10 years!! They are less than useless, I got them involved when my ex husband stopped paying, they were totally useless I had to keep ringing them. In the meantime me and my ex husband started talking again and decided to do it between ourselves on the amount the csa arranged.
We both phoned them up and told them we would do it between ourselves and they were no longer needed so to write that we were on our own. I also have another case with them that is ongoing and a few months went by I noticed I was getting payments and I assumed it was from my other case no letter being received, some 6 months later I get a phone call saying that I owe £3000 I was fuming it so happens that the csa was taking money from mjy ex husband without our agreement or consent. I thought it was the other case so didn’t say anything!
Now the csa say that they are not responsible, but where did they come up with that amount, they were told to take us off their case file! So who is wrong and who owes the money to my ex husband?