News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

Will CSA take into consideration me staying at child’s house instead of other way around?

When calculating how much money per week I owe the mother of my child for child support, it asks ‘how many days a week does the Child stay at your house?’ because me and the mother are a couple but not married I stay over at her house a few days a week to help out instead of the child coming to my house. Does the CSA take this into consideration when asking about how many days a week the child stays at mine.

Mistakes

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

Complaints

CSA are blatantly ignoring our human rights!

Where do I start?! From the get go the CSA have been nothing but problematic for me and the tale is too long and makes my blood boil too much for me to want to recant. All I will say is that they have ruined my life, I get less to live on week to week then they actually take from me. I have asked several times why my legal rights to shelter, heating, food, clean drinking water and family are being ignored and dissolved all in the name of paying child maintenance. Surely our human rights are being ignored by this disgusting excuse for a government agency who will bleed the NRP dry with no second thought to their rights or needs.

How many need to take their own lives before they realise something needs to change. Thanks to the CSA I have no relationship with my children as I simply cannot afford it because of the amount they take from me, I’m barely surviving! Not a day goes by where I don’t consider taking drastic action just so I won’t have to feel the way I do anymore. Criminals, illegal immigrants and terrorists all have more rights and get more from the government than I do! Surely out there somewhere is someone who can change this medieval system?! Isn’t there??


CSA posts bank details to wrong person


CSA cuts me off


CSA admits a mistake


CSA exposed on BBC Watchdog 2008


Engage Web

CSA Complaints

CSA are blatantly ignoring our human rights!

Where do I start?! From the get go the CSA have been nothing but problematic for me and the tale is too long and makes my blood boil too much for me to want to recant. All I will say is that they have ruined my life, I get less to live on week to week then they actually take from me. I have asked several times why my legal rights to shelter, heating, food, clean drinking water and family are being ignored and dissolved all in the name of paying child maintenance. Surely our human rights are being ignored by this disgusting excuse for a government agency who will bleed the NRP dry with no second thought to their rights or needs.

How many need to take their own lives before they realise something needs to change. Thanks to the CSA I have no relationship with my children as I simply cannot afford it because of the amount they take from me, I’m barely surviving! Not a day goes by where I don’t consider taking drastic action just so I won’t have to feel the way I do anymore. Criminals, illegal immigrants and terrorists all have more rights and get more from the government than I do! Surely out there somewhere is someone who can change this medieval system?! Isn’t there??

May 24, 2016 | Leave a Comment

I can’t afford to live thanks to the CSA

I’m left with just £170 a week after CSA payments , I was expected to pay for accommodation , pay bills and run a car to get to work ( 10 miles away and no public transport ) . I told them I couldn’t afford to live , and got told to eat less hahaha . I’ve lost my house now and live in my car , so can not now have my kids stay over . Anyway to the point , if I pay £50 into a pension would my wage be £120 . Or stay at the protected amount of £150?

May 23, 2016 | Leave a Comment

Ex and CSA are both out to get me!

I have brought up both my kids on my own and got into dept whilst doing so as their dad gave us meagre financial support £94 a month for both children. My son at 16 decided to live with his dad immediately he got the csa on my back and I was told I’d have to pay £140 a month. I tried to reason with his dad and the visa I bring home £1150 a month and after I pay my mortgage,bills and debts I’m working for nothing. I know my son is at college but he is also working and earning more than an apprenticeship pays. The csa are not interested in this fact. My son is now 17 csa have put an attachment to my earnings of £300 a month im worried I’m going to loose my home. I feel the visa are just on a big witch hunt against me.

May 20, 2016 | Leave a Comment

I already pay maintenance and have my daughter, should I be paying more?

My ex is asking for me to pay for my daughter to go to nursery more cause her new boyfriend has moved in with her so she has to work more hours. .. I currently already give her maintenance money every month for my daughter along with having her 2/3 nights a week…. do I have to give her more money for the nursery payments or not?

May 19, 2016 | Leave a Comment

Does it really cost this much to raise one child?

Child maintenance service took my case after the csa I got a re assessment of £560.68 This is £98.00 a week and after I was told to stop paying as they were doing an assessment This payment is for one child I agree I need to pay something but I can’t afford to pay this amount for one child Does it cost this amount to bring up one child if this amount is half?

May 18, 2016 | Leave a Comment


CSA Advice

Will CSA take into consideration me staying at child’s house instead of other way around?

When calculating how much money per week I owe the mother of my child for child support, it asks ‘how many days a week does the Child stay at your house?’ because me and the mother are a couple but not married I stay over at her house a few days a week to help out instead of the child coming to my house. Does the CSA take this into consideration when asking about how many days a week the child stays at mine.

May 17, 2016 | Leave a Comment

Do I still have to pay maintenance for child who is emigrating?

My ex girlfriend is marrying and moving to Canada. This means I will not see my little girl again. She has not asked me if I agree to this nor would I. Am I still liable to pay child maintenance for a child I will in all probability never see again or write to or contact in any way because I will not be given any details of her location. Any advice would help.

May 12, 2016 | 2 Comments

Ex won’t pay maintenance because he thinks I get too much money!

I am on separation with my husband for nearly 6years. All what he contribute is paying mortgage only which is  £485. He doesn’t pay any bills or support the our children in anyway.

He was offered to pay me  £38 a week for child maintenance and landscaping refused. He thinks that I am getting a lot of money from child and working tax credits.

I work three nights a week and from the working agreement we agreed to is that he sleeps at the house looking after the children. The reason why he moved out was because he was abusing me because of money.

May 8, 2016 | Leave a Comment

CSA charging me despite having a private arrangement

I received a letter from the csa last year saying i owed 3000 pounds for child maintenance arrears for the period 2002-2005 . i have two children who were both still children in that time period. i contacted the csa and sent bank statements for the period after this up to the present date as proof of a private arrangement.They replied that i still owe for that time period.. in that period i was also having the kids 3 days a week and supporting a house hold with step children. what i find confusing is that they are only asking for payment for one child and not the other.also i have told them we had a family arrangement in that time ..she has no proof i didnt pay her either..im very angry they have said this due to always paying for my children. any advice would be great many thanks.

May 3, 2016 | Leave a Comment

I’m still paying CSA even though my son’s been living with me for three months

I wonder if you can help I am still paying csa when my son is living with me full time for the last three months as I have to he will be back with his mum next month and I will be back to three nights a week but what can I do as its a joke, she’s going on holiday, nails done hair and all that and I am paying for it total joke.

April 29, 2016 | Leave a Comment


CSA Mistakes

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 2 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 10 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 3 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment

I will have paid off the arrears within 400 odd years

I have been waiting years for the CSA to sort out my case. In 2010 I had a DEO for £150.48 per month. This amount is deducted from my NHS Injury Benefit which I have received since 1994 when I was pensioned out of the ambulance service.

I claim no benefits and survive on my pension and what’s left of my Injury benefit. The Nice lady at the CSA informed me today that they have treated me as self employed! My arrears according to the CSA are £30,000 so my £150.48 is £87.91 for child and £62.55 off arrears. So good news is I will have paid off the arrears within 400 odd years! Bonus!

The nice lady promised that she will ring me tomorrow. As I pointed out that CSA’s own website says that they don’t class injury benefit as income. They won’t ring back as they haven’t done for the last four years. But I will continue to ring them weekly to check progress on my case!

March 1, 2014 | 5 Comments


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 6 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 1 Comment

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 15 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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