NewsMartin Jan, from CSA Birmingham, brags about going to Disney Land
Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.
It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.
But no, instead Martin bragged to people who cannot afford Read more »
AdviceWe just want to be treated fairly after CSA mistake
Where again so we start with the CSA. My husband has been paying his ex wife since the 2005 with deduction of earnings. When he became ill in 2007 we contacted them to say he was on SSP within 2 weeks he had a phone call from CSA to say he had overpaid he was due £4047 refund and they wanted him to confirm his bank details to pay refund.
We were obliviously greatful for the refund but confused but they said they do not make mistakes !!! Oh but they do 2 years later they have decided they had made a mistake BUT we have to pay the money back.
I am still arguing over this I would like the whole amount written off but i have suggested that even if they reduced the debt by half would be a help BUT no they want it all back.
I am so anger as any other company this would not happen and as he has always been a deduction of earnings. How can this be our error in!!!
I am going through the complaints when i asked for a full written explanation, on what they have investigated. How the error came about was that the refund was right at the time but later investigation showed it was an error that’s it, no figures, no dates nothing.
I am taking it to another complaints department. If anyone has any advise for me it would be much appreciated i just want what is fair. Thanks.
MistakesYou couldn’t track him down
My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?
ComplaintsCSA inaction is completely wrong
In November 2013 my eldest child left his fathers home to return to live with me and his two brothers as we found permant residence from July of that year.
Both myself and his father started jobs I had been on jsa his dad had stopped working from the April but returned to employment so I hadn’t had any csa from him from the April or the back pay he owed.
When I contacted the csa in November nothing was sorted out as to his payments although I gave them his work details and I told them my son was with me in the months following I kept being told the same thing that nothing was sorted as to his payments but as my ex had not cancelled the child benifit or tax credits I had to pay him.
I did not claim child benifit as my son was not in full time education and I was not in tiled to it I contacted child benifit but it was only stopped in June even though he was fraudulently claiming from dec 2012 as my son quit college all information I gave to date.
I am working every hour I can to feed my 3 boys and csa are taking £25 a week from my wages in back pay although 7 moths of the 11 months he is not untitled to. I am still not receiving a penny from my ex and again this week (end of August) I was told by the csa it is still a nil case which means they still are not contacting him like they did me to get my payments.
I am struggling thanks to the no action taken this is all completely wrong.
How the Child Support Agency Really Works
CSA posts bank details to wrong person
CSA cuts me off
CSA admits a mistake
CSA exposed on BBC Watchdog 2008
CSA ComplaintsCSA inaction is completely wrong
In November 2013 my eldest child left his fathers home to return to live with me and his two brothers as we found permant residence from July of that year. Both... Read more »Ex tries hard not to pay
I’m at the end of the road with this and really do not no what to do .my case started in Dec I told them all about my kids dad using a umbrella company. Basically... Read more »How can CSA justify its mistake?
I have a massive problem with the child support agency, to briefly explain I pay csa to my ex mother in law to support my 16 yr old son have done for 2 years, since... Read more »Proud not to help
In 1800, Emily Pankhurst threw herself under a horse for the Womens Suffragette Movement, there was MORE PUBLIC OUTCRY for one woman who deliberately threw herself... Read more »CSA keep sending me other people’s confidential details
My CSA hell goes back to the first time of dealing with them. I initially had a private pay agreement with my ex who has custody of my son, who I see every other... Read more »
CSA AdviceWe just want to be treated fairly after CSA mistake
Where again so we start with the CSA. My husband has been paying his ex wife since the 2005 with deduction of earnings. When he became ill in 2007 we contacted... Read more »I don’t want to hinder my ex because of overzealous CSA
I changed jobs nearly 2 years ago, and despite contacting the CSA a couple of months after starting my new job, they finally “caught up” with me yesterday.... Read more »CSA have been no help at all
I left my verbally abusive husband after 26 years of marriage. I managed to just pay a half consultation with a solicitor who told me I had a good case for a speedy... Read more »I lost my job because of the CSA
I was seperated from my childs partner and tried to arrange a private payment with her as she was on benefits but she refused…. she or the jobcentre contacted... Read more »How do I handle this old rules case?
Two cases, first was on old rules, most recent has forced the old case onto new rules. There is a ‘ramping down’ that is not linear, meaning I am paying... Read more »
CSA MistakesYou couldn’t track him down
My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay... Read more »I will have paid off the arrears within 400 odd years
I have been waiting years for the CSA to sort out my case. In 2010 I had a DEO for £150.48 per month. This amount is deducted from my NHS Injury Benefit which... Read more »I have to pay £400 a month because of their mistake
Hi I broke up with my ex in April 2013 cause she was cheating on me again . And then two months after that I received a letter from csa saying to pay regular payments... Read more »CSA computing error meant no Christmas money
I informed the csa that my ex husband was working from 1st june 2013. months of repeated phone calls andmisinformation followed. for some reason even though I was... Read more »Admin mistake after admin mistake
Crikey, when I put in my last entry I wasnt expecting the abuse I got from Andrew Jones! I wish I hadn’t bothered now. But I must answer some of it.I DO WORK!... Read more »
CSA NewsMartin Jan, from CSA Birmingham, brags about going to Disney Land
Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging... Read more »New CSA Facebook Group
Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do? If you do, then we’ve got the answer. CSAhell.com... Read more »Video on how the CSA really works
We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when... Read more »Photos from the CAFCASS protest at the Birmingham Metropole
Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. Read more » Read More →Finally a breakthrough!
BREAKING NEWS 10 years of hell from the csa and finally made a huge breakthrough !!!!!!!! the CSA take a huge amount out of my wage each week directly Read more... Read more »Maybe this will help someone to get these leeches off their backs
I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies Read more » Read More →
Child Support AgencyI now owe more than £2,000 – this is out of hand
This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing... Read more »I have to give work up because I can’t afford it anymore
I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort... Read more »They just won’t give me any answers
my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship,... Read more »Finally they’re looking into giving me a refund
Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it” No... Read more »NRP and NRPP protest against the CSA encouraging Parental Alienation
Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but Read more » Read More →I used to work for the CSA and I’d never advise anyone to get involved with them
I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise... Read more »They’ve spent four years chasing my partner’s ex wife
CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as... Read more »How can he bring more children into the world when he can’t afford those he already has?
i have been seperated from my childrens for eight years and I have never recieved ANY money of him for my children. i have contacted CSA agency and of January... Read more »
Most Popular Child Support Agency Posts
- CSA Calculated Payment 242 views
- CSA Calculator 238 views
- Ex tries hard not to pay 80 views
- We just want to be treated fairly after CSA mistake 65 views
- New payment rate from CSA is less than I offered my ex direct! 62 views
- How can CSA justify its mistake? 58 views
- Will the CSA take my new partner’s earnings into account? 57 views
- Does anyone know when CSA liability ends? 53 views
- Contact Us & Tell Your Story 38 views
- CSA Self Employed 37 views