News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

What can I do now my ex won’t help pay for our daughter?

Me and my husband are now divorced and he is not giving me any money to help with my daughter up bring I pay for all her clothes ,food ,collage things and run round after her with no help from my ex husband picks up a least 800 a month and is not giving my daughter anything is there any way of getting him to pay her she is 17 but will be 18 in November but is in full time education

Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »

Complaints

MP and CSA side against me to take additional £7k

In 2015 csa wrote to me stating i owed £7306.36p.i had ended my monthly maintenance payments.i wrote via mp philip hammond who took no interest in my plight and sided with csa.after 1yr of letters i had to pay the 7k. And appointed external audit co.to check all my csa accounts.after short period they found csa error 7k and since then which has been 6 – 8 months they have tried to get csa and new mcs to admit their error.the csa refuse to co-operate.Meanwhile at age 65 am still awaiting csa reply.


CSA posts bank details to wrong person


CSA cuts me off


CSA admits a mistake


CSA exposed on BBC Watchdog 2008


Engage Web

CSA Complaints

MP and CSA side against me to take additional £7k

In 2015 csa wrote to me stating i owed £7306.36p.i had ended my monthly maintenance payments.i wrote via mp philip hammond who took no interest in my plight and sided with csa.after 1yr of letters i had to pay the 7k. And appointed external audit co.to check all my csa accounts.after short period they found csa error 7k and since then which has been 6 – 8 months they have tried to get csa and new mcs to admit their error.the csa refuse to co-operate.Meanwhile at age 65 am still awaiting csa reply.

October 18, 2017 | 1 Comment

CSA ‘lost’ the arrears I paid and demand I pay them again!

2 weeks ago my deo was stopped when my 19 nearly 20 year old daughters child benefit stopped , ive payed since we split up even arrears which I owed and had letter march last year stating this, today csa rung me and said that I owe £4500 arrears which is about the same I paid back a couple of years ago, they have told me I can not appeal against this, its up to my ex partner if she wants this money which she has already had , seems to me like the arrears that I have paid back has been lost in the csa system , ust carnt belive it…….

October 12, 2017 | 3 Comments

CSA does not care about child welfare, just money

I’ve just been shafted by my ex and the so called c.S.a.. we had an agreement for the last 13 years for me to pay my ex maintenance for our daughter which I never missed and payed promptly by cheque but now I have been told to pay double because the c s a says so and as the ex puts it “i’m going to get you where it hurts”?

She works part time stacking shelves and makes it up with hand out from the state therefore including what I’m being forced to pay is going to generate an income more than me for doing a 3rd of the hours I do, how the f..k can this be legal, how can the so called csa sit back and be so one sided, I have done everything for my child especially where holidays are concerned,,going over seas for years whilst her mother as given her a wet weekend in skegg Vegas and then goes globe trotting with her new bloke free,, how can this be right,

I have tried on several occasions to have discuss this issue with the csa ,but simply don’t want to know I have mentioned that my daughter stays with me more than they have been informed but the answer I get is go to court for a court order to prove this . The csa are useless,ignorant and have no interest in a child’s welfare..

October 11, 2017 | 1 Comment

Ex made my life worse by not paying tax

I have had a wages arrestment for non payment of Council Tax from 2010/11 when I lived in a Marital home.

The debt is in mine and my ex Wifes names, however as she has not paid, they have arrested my wages and I am paying the full amount.

Subsequently as a result of losing almost £245 a month after tax, national Insurance etc, I have been unable to pay Child Maintenance, which I have always paid.

Now the CSA want to enforce a deduction from my already low monthly wage. Can they do this?

October 10, 2017 | 4 Comments

Fraudster ex won’t pay maintenance and CSA looks the other way!

My ex husband divorced me 3 years ago for unreasonable behaviour!!! I didn’t kiss and cuddle him !! Probably due to the fact that he was always asking me to get a boob job, or have my lips made bigger, or my nose made smaller, and my teeth done………. I wonder why he married me…..? Oh I know, his words, “because even though you’re not the best looking wife, you’re a good package deal”!!!!!

We had to write an order in court about our divorce settlement and business. We were ordered by court to split our property business in half, 50/50. However some crooked way, my ex ended up buying 3 more houses and has therefore more income than me now. Which is fine, I don’t really care but he hasn’t paid for his children in 6 years since we split up.

He has stopped paying the school fees which left me paying out £10500 last year alone. Plus all their school clothes, stationary, out of school clothes. He didn’t even take them on holiday this year. He’s having an extension on his house with a £6k hot tub and a landscaped garden yet he only earns £10477.

He pays someone to run his business. Has two vans, a posh BMW, buys expensive clothes, has a cleaner, a gardener and still only earns £10477. How????

How can he live on £800 a month? That’s someone’s mortgage.

The child maintenance have assessed him and he has to pay £120 per month for 2 children !! That’s it.

He takes over £280,000 rental income per annum but says he only earns £10477. Bearing in mind he’s already been inspected by hmrc and found to have committed fraud, but still got away with that!!

How many lives can he have ! He’s committed fraud with hmrc and got away with it ! How? Why?

What’s wrong with these people…. it’s there in black and white. He has a website displaying all his rents…… it’s not rocket science. He’s laughing all the way to the hot tub !

He doesn’t pay for his children, he won’t buy them anything and he tells them he pays me child maintenance!!! WTF !!!!!!!!!!!!!!!!!!

Something has to be done !!!

October 9, 2017 | Leave a Comment


CSA Advice

What can I do now my ex won’t help pay for our daughter?

Me and my husband are now divorced and he is not giving me any money to help with my daughter up bring I pay for all her clothes ,food ,collage things and run round after her with no help from my ex husband picks up a least 800 a month and is not giving my daughter anything is there any way of getting him to pay her she is 17 but will be 18 in November but is in full time education

September 21, 2017 | Leave a Comment

What should I do after one night stand says I’m the father?

I aim to keep this short as I’m so fed up of talking about it.

I had a drunken one night stand, woke up naked in a randoms bed. Later thought about the situation and realised I had been stupid I instantly found her on facebook and told her that I couldn’t remember using protection and offered to pick her up to take the morning after pill and she said no it’s fine I’ll sort it… 12 weeks later (now in a relationship with someone I can see my self being with for a long time) I find out off a mate she’s pregnant and talk to her saying wtf why haven’t you even messaged me, her reply was something along the lines of I didn’t even consider you as a contender.. keeping my cool I get her number and call her finding out she had 2 other one night stands that same weekend (making me feel even more disgusting seeing as it was the first time for me to have one) and they have both been pestering her to abort it, me trying to be mature over the mater was like ok next steps.. she said she wasn’t happy with us taking a DNA test untill it was born, I recently find out I’m the fartger.

No I’m not happy about the situation and am going to pay support but my real problem is I don’t want anything to do with this kid and she hasn’t stopped harrasing me and messaging my friends and family. Most of my family are in my side but she’s been pulling my mum’s strings all she can think about is this kid growing up without a dad but this girl has a new boyfriend now how would it be fair on the kid for me to go in and out of its life all the time I don’t want that I don’t have time and it’s not fair on the kid! I feel that it’s better for him not knowing me rather than knowing me as the dad who never wanted him.. it’s ruining my relationship with my girlfriend and it’s tearing me apart it’s so hard!

Yes I take full responsibility for not wearing protection but in my case it looks like she was out to get pregnant from the start, I feel robbed of my sperm. Money can always be made and yeah I’ll be broke for 18 years but why should I have to have anything to do with something IV been trapped into.. ahhhh see it just goes on and I want it to go away, any advise appreciated

September 20, 2017 | 1 Comment

CSA questions as income increases and we buy property

Hello,

My husband has an open case with the CSA from his ex, who has spent the last 7 years hiding his son from us and using every single tactic she can think of. We managed to take her to court and get orders for contact but she just waits and few months and moves house without telling us. Every time we report her, she lies about why she moved. Its a nightmare. She has moved and hidden him (she’s single and in casual relationships so she just ups sticks and moves randomly) 4 times now. Sometimes we spend months tracing her. We traced her recently having lost her again – we started action and we were finally getting somewhere when she made false allegations that we had attempted to drown our son. All this time, she happily takes hundreds of pounds a month and gloats that she spends it on nights out and at one point, she was dating some bloke and she kept laughing at us and saying they were using the money to get married and go on holiday.

So, we have some worries. We work extremely hard and I have spent the last 7 years studying to be a doctor, my husband started a company and it has been going for 4 years this year. The problem is, the more we earn, the more she wants. Even when we pay every month, she asks for recalculations and more and more money.

My husband is due a payrise and we daren’t give him one because they’ll take a load more money. We are preparing to buy a house and we are now bricking it incase she can try to take it or want half of it because his son is still under 18 year old.

In hindsight, do you think that we should hold off buying a house until he is 18 years old? Similarly, should we keep my husband’s salary lower until he is 18 too? Or is there a way around this? What if i just buy the house in my name? What if we move abroad and buy in Aus or Canada?

We wouldnt mind paying CSA but she wont let us see him and whenever we have found him, he looks terrible and she looks a million dollars with a brand new car. She is very clearly spending our money on herself whilst he is in tesco trackies and £5 trainers. We ask the CSA for proof that she spends it on our son and they say we are not entitled to that. We made a complaint to social services after she made the false allegations against us and explained that this whole thing is tactics and we are worried that our money isnt looking after him and he has virtually nothing but they refused to look into it. They also refused to take any action against her even when our son and her admitted that we never tried to drown him and she made it up.

We just feel stuck. We are young with two children ourselves. Our kids are 7 and 9 years old. Weve been married 8 years. I earn around £70k and my husband earns around £25k. I’m also worried that she will be able to get hold of my earnings under the new proposed law on partners wages for CSA. We dont have any CSA arrears.

Does anyone have any advice for us at all?

(slightly off topic, but are there any decent orgs or activist groups that look at how we can reform the CSA to stop the bullying? My dad was taken to the cleaners and lost his house over the CSA because my mum lied to them – i had evidence she had lied because i was 14 but they wouldnt listen to me because i was a child. My Dad’s best friend had his savings account cleared of £21k one day when i was about 16 (2006) – the CSA terrifies me. I am also entitled to CSA from an ex but i dont claim it because i dont want it. What can we do to reform?)

September 12, 2017 | 1 Comment

Mothers enrol kids to college to get more money… is this not fraud?

It’s really some information as I have now come across this quite often. My ex wife has taken me to the CSA which I have no issues with. Except, this is my issue, apparently, my son goes to college, or should I say, applied and got into further education, only he does not go and this also happened to my daughter so that my ex could carry on receiving money for him for longer. I have spoken to a friend who works in a college and she has also explained that what alot of mothers have now cottoned onto, is applying their child into college so that they can still receive money, even though the child does not go. It seems its a common scam where no one looks into this and costing the system millions a year due to empty places where a legitimate child could be learning. So my question is, why is this not looked into as it is fraud due to governments money paying for a child in college that never actually goes. This must be horrendously expensive. Is this worth bringing up to an MP, or do you look into this yourselves?

August 29, 2017 | 1 Comment

I am at a loss as to what to do

I was in court in 2005/6 about the csa who did a reasessment and back dated it to 2000/2002. i had just come to the end of my liability for my child when they did this. i challenged it at the time and the courts wanted more proof from the then csa. they could not provide this and so never proceeded and for the past 10+ years i never heard another thing. however now that the agency has changed name to the child maintenance service i received notification last october demanding the alledged arrears from the 2000/2002 reasessment.

have tried several times both writing and ringing but they refuse to speak to me. i have lodged a complaint and still heard nothing. they went ahead with a deductions from earnings order and being taking money from my wage for the past 4 weeks. i am at a loss as to what to do as this agency seems to be a law until itself. my child will be 32 in 6 months. how can they after some 10 years do this and refuse to discuss it.anyone who can offer advice i would be grateful. i paid everything they asked and when i was no longer liable they do this after some 10 years.

August 10, 2017 | 3 Comments


CSA Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160

June 14, 2016 | 1 Comment

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 4 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 12 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 3 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 7 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 2 Comments

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 19 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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