News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

If he pays, does he have a right to see my son?

My son who is 13 yrs old. Father had an affair an his new partner is due a baby due in november the same month as my son’s birthday.so i am not happy but my son is angry at him and has not had any contact with his dad since feburary and does not wish to in the future does his father still need to pay him (cs) and does it mean he has rights to see my son if he pays.

Mistakes

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

Complaints

Who are we supposed to be paying this money to?

I dont even know where to start! my husbands ex has walked out on her husband and 5 kids at xmas last year, my hubby has always paid for his kid who is 17 now.

We found out that not only had the parent with care walked out and left all of the kids to set up home with someone else but that the child my hubby pays for has left college.

So we phoned csa a couple of weeks ago and they told my hubby that they were aware the kid left college in april/may. well we have still been paying and no one has told us any different. we have also found out that the mum is still getting the csa paid to her and other benefits and she is not even speaking to her kids never mind rearing them.

Surely this is benefit fraud? hubby phones up today again to see how their “investigation” is going and they have done nothing to date. they claim they have been trying to contact that woman for a couple of week and that they need acknowledgement fromher that she is now not a PWC and that the child has left school.

Paying themoney is not the issue here, its who we are paying it too. The experience we have had with CSA has been horrendeous and over the years we have had unexpected arrears and they take what ever they want out of our account without acknowledging us, this seems unfair and i dont know what to do next. helpppp


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CSA Complaints

Who are we supposed to be paying this money to?

I dont even know where to start! my husbands ex has walked out on her husband and 5 kids at xmas last year, my hubby has always paid for his kid who is 17 now. We... Read more »

August 27, 2014 | Leave a Comment

How am I supposed to get proof of what my ex earns?

My ex lives in england his choice and i live in n ireland i have 2 kids and my ex has them 28 nights in the year, within the year he makes the journey over to collect... Read more »

August 27, 2014 | 7 Comments

Why can’t the CSA get me the full amount?

Payments began this summer … next month half paid , then following month same again… Complained now owed arrears and no letter to inform me what is being... Read more »

August 25, 2014 | Leave a Comment

How much will my son actually see of that?

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August 23, 2014 | 4 Comments

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August 22, 2014 | 5 Comments


CSA Advice

If he pays, does he have a right to see my son?

My son who is 13 yrs old. Father had an affair an his new partner is due a baby due in november the same month as my son’s birthday.so i am not happy but my... Read more »

August 26, 2014 | 16 Comments

What happens when the ex just has them the bare minimum?

My ex partner has our children for 3 nights one week and four nights the next. But it literally only is from late tea time till first thing in a morning. Am i entilted... Read more »

August 25, 2014 | 2 Comments

I know all this is definitely true

Hi I’m having csa from my ex (my sons dad). Now I’d like the case looked at again, as I have heard he lives in derwyn fawr, renting mates house. He has bought... Read more »

August 24, 2014 | 10 Comments

I don’t know what to do anymore

Good morning, sorry to ask, but i’m in an absolute quandary. The CSA are now demanding £43 + £43.91 (arrears) a week for my 17 yr old son. I still see my... Read more »

August 23, 2014 | 9 Comments

What happens to CSA now that I’m in a new relationship?

I am a working professional, with two children from a previous marriage, aged 19 and 21, who are currently studying full time at University. I am now in a new relationship... Read more »

August 22, 2014 | 4 Comments


CSA Mistakes

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay... Read more »

August 24, 2014 | Leave a Comment

I will have paid off the arrears within 400 odd years

I have been waiting years for the CSA to sort out my case. In 2010 I had a DEO for £150.48 per month. This amount is deducted from my NHS Injury Benefit which... Read more »

March 1, 2014 | 1 Comment

I have to pay £400 a month because of their mistake

Hi I broke up with my ex in April 2013 cause she was cheating on me again . And then two months after that I received a letter from csa saying to pay regular payments... Read more »

January 31, 2014 | 3 Comments

CSA computing error meant no Christmas money

I informed the csa that my ex husband was working from 1st june 2013. months of repeated phone calls andmisinformation followed. for some reason even though I was... Read more »

January 7, 2014 | 4 Comments

Admin mistake after admin mistake

Crikey, when I put in my last entry I wasnt expecting the abuse I got from Andrew Jones! I wish I hadn’t bothered now. But I must answer some of it.I DO WORK!... Read more »

January 6, 2014 | 2 Comments


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging... Read more »

August 4, 2014 | Leave a Comment

New CSA Facebook Group

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June 30, 2014 | Leave a Comment

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when... Read more »

January 23, 2014 | 1 Comment

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. Read more »  Read More →

August 19, 2013 | 4 Comments

Finally a breakthrough!

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August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies Read more »  Read More →

July 19, 2013 | 9 Comments


Child Support Agency

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December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort... Read more »

December 10, 2013 | 6 Comments

They just won’t give me any answers

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December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

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December 6, 2013 | 1 Comment

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Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but Read more »  Read More →

December 4, 2013 | 10 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise... Read more »

November 26, 2013 | 35 Comments

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November 23, 2013 | 6 Comments

How can he bring more children into the world when he can’t afford those he already has?

i have been seperated from my childrens for eight years and I have never recieved ANY money of him for my children. i have contacted CSA agency and of January... Read more »

November 18, 2013 | 5 Comments


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