News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

How can we make the CSA listen?

My partner has recently had a claim put in December saying he should be paying £58 a week for his son and this is wrong.

We have sent payslips that prove this and come under their stupid 25% thing and they still wont reduce payments – what can we do to make them listen?

Would be easier if there was a face to face service then could shove the payslips in their faces!!!!!

Thanks!

Mistakes

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

Complaints

The CSA should be shut down

Im a father of 4 and have very little dealings with the csa cos when i have it has been a compleat nightmare.

I have allways paid for my kids direct but when i have lost my job for what ever reason (not for long tho ) my exs went to the csa which was real hard to convince i dont owe monie i havent erend and cos there was a assesment in place and no change of sercomstancess was changed they dident care and wouldent change this even tho there was no payments going through them at all.

Not intrested unfair and not right it doesent matter how when and where if the monie hasent been erend csa can not dedmand the payments hence paied £76 csa must pay £ 85 really any way thats only the start in a nut shell im a father of 4 vwith 3 mothers i get on and have a very good relathionship with 2 not my ex wife mother of elderst only in the last 2 years tho ive allways paid.

Sometimes late or out of work but allwyas caught up my latest and my self wanted to go through the csa as it was sopposed to be easyer and convinent what a compleit cock up not only have they payed the money that should have gone to my ex they payed to my ex wife which i have had no dealing with for many years and on that point i took parental charge of my daughter for a year in 2011 and make a claim from my ex wife for payments and still to date not heard a word no chase up no letters no claim.

All i get is we are looking into it the agency shouild be shut down put back in to the courts a real person look at the claims ect csa are a joke a disscrace and ruiend my exmas 2012 cos of their mess ups my ex got no payments befor christmass but so much pressure on me many arguments and i was sopposed to spend christmas day with them due to their incompadence and lies this did not happen many thanks the csa no wonder so many mums and dads do a runner cos csa cors even more upset.

To put it blunt im a real p*ssed of dad that gives a toss about his kids.


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