News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

My advice to combat the CSA after a 20 year battle

I was going to put my sorry case on this site. I’ve read countless stories on here that all amount to the same thing.

I’ve been fighting with the CSA for around twenty years and at times ive used a solicitor.

Here’s my advice:

Whatever the CSA state that you owe, do the very best deal that you can with them and just pay it.

With all the will and knowledge in the world, you will not beat them. It doesnt matter how honest you are.

You need to understand this:

The CSA have free rein to do as they please. Nobody you know can touch them. The most you can hope for is to come on these sites and vent.

Here’s the clincher; If you do get the chance to appear in front of a tribunal. The Judge will F**k you over anyway. He/She will dismiss your evidence, bully you, double count, basically anything they want to do, they’ll do. If you appeal, the same judge will reject it . If you appeal to the upper tribunal, you will be F***ed over again.

Solicitors: forget them, They’ll wring you for a few grand and in the end, they’ll shrug and tell you that you have a case but theres nothing more they can do.

I’m in talks with a paper, not about the CSA but the tribunal judge that acted illegally in his own court.

Failing that i’ll be donning a batman costume and climbing onto a motorway bridge.

While we all sit moaning on here, nothing will ever change.

Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »

Complaints

Ex wife turned me in to CMS as she’s jealous that I treat our children

My children are very much a part of my everyday life one living with her boyfriend for the past 12 months who’s 18, the other living with his Mum who will be 15 in July, my son spends every weekend with me because it’s boring at his Mums as she won’t do anything with him, my daughter comes to stay with me every other weekend even tho she has a home of her own, we have an extremely strong bond and relationship, I spoil my kids rotten and give them daily support through paying for many things from school dinners to holiday for my kids, I have bank transactions for the past 3.5 years totalling 17k worth of payments towards their daily needs, this is excluding cash handed over for any reason from £50 per week upwards, I have only recently heard that the CMS had removed £2700 from my bank and frozen my account because my ex wife has made a claim against me, I discovered this by trying to transfer money in to my daughters account because she wanted a night out, upon trying I discovered I was broke and why I was broke, after sending everything the CMS requested from me, they inform me it’s not good enough and they won’t accept my bank statements or statement from my daughter as evidence that I support my kids, because my bank statements do not say CHILD MAINTANENCE in them and the 17 grand I’ve spent are gifts not support,, THIS has put my children in the most difficult position right be tween myself and their Mum, It’s a personal grudge their mum has towards me and I also have transcripts of messages from my ex wife to my self calling me fit to burn because I am silly with my kids and I spoil them rotten, But she tells the CMS a different story, she told the I don’t support my kids financially and I don’t see them or have anything to do with them.

No matter which way I provide evidence they ask for, because it doesn’t say those immortal words, CHILD MAINTENENCE they wont accept it, but can I ask, HOW MANY present fathers or mothers get a receipt from their kids every time they hand over cash to them,?

How many when transferring money via bank transfer use that wording they require, My kids are in my life every day and I have not once in their life told them NO as a direct result of them asking me for anything, their Mum is extremely jealous of how much they get from me personally and wants me to stop giving them direct the way I always have done, and she wants me to support her cocaine addiction through paying her direct, thus meaning my kids won’t get a single penny from her, I point blank refuse to give her money and will continue to be the best dad I can towards my kids, The CMS is the biggest best idea this government has ever had for those scum bag fathers who don’t support their kids, But my case is complex and different of the daily cases they investigate, although I am treated exactly the same, they should deal with things on a personal basis not the black and white they currently look in to, Only victim of my particular case is my kids mental health in GCSE years too, Promotion of the well bein of children should be the way forward not screwing them completly up.

I will appeal against the money they stole from me by way of obtaining money by deception with the lies my ex wife told them, but I feel I won’t win against this organisation, my ex wife is NOT my responsibility, MY KIDS ARE.

Lea, PUTTING MY KIDS FIRST.


CSA posts bank details to wrong person


CSA cuts me off


CSA admits a mistake


CSA exposed on BBC Watchdog 2008


Engage Web

CSA Complaints

Ex wife turned me in to CMS as she’s jealous that I treat our children

My children are very much a part of my everyday life one living with her boyfriend for the past 12 months who’s 18, the other living with his Mum who will be 15 in July, my son spends every weekend with me because it’s boring at his Mums as she won’t do anything with him, my daughter comes to stay with me every other weekend even tho she has a home of her own, we have an extremely strong bond and relationship, I spoil my kids rotten and give them daily support through paying for many things from school dinners to holiday for my kids, I have bank transactions for the past 3.5 years totalling 17k worth of payments towards their daily needs, this is excluding cash handed over for any reason from £50 per week upwards, I have only recently heard that the CMS had removed £2700 from my bank and frozen my account because my ex wife has made a claim against me, I discovered this by trying to transfer money in to my daughters account because she wanted a night out, upon trying I discovered I was broke and why I was broke, after sending everything the CMS requested from me, they inform me it’s not good enough and they won’t accept my bank statements or statement from my daughter as evidence that I support my kids, because my bank statements do not say CHILD MAINTANENCE in them and the 17 grand I’ve spent are gifts not support,, THIS has put my children in the most difficult position right be tween myself and their Mum, It’s a personal grudge their mum has towards me and I also have transcripts of messages from my ex wife to my self calling me fit to burn because I am silly with my kids and I spoil them rotten, But she tells the CMS a different story, she told the I don’t support my kids financially and I don’t see them or have anything to do with them.

No matter which way I provide evidence they ask for, because it doesn’t say those immortal words, CHILD MAINTENENCE they wont accept it, but can I ask, HOW MANY present fathers or mothers get a receipt from their kids every time they hand over cash to them,?

How many when transferring money via bank transfer use that wording they require, My kids are in my life every day and I have not once in their life told them NO as a direct result of them asking me for anything, their Mum is extremely jealous of how much they get from me personally and wants me to stop giving them direct the way I always have done, and she wants me to support her cocaine addiction through paying her direct, thus meaning my kids won’t get a single penny from her, I point blank refuse to give her money and will continue to be the best dad I can towards my kids, The CMS is the biggest best idea this government has ever had for those scum bag fathers who don’t support their kids, But my case is complex and different of the daily cases they investigate, although I am treated exactly the same, they should deal with things on a personal basis not the black and white they currently look in to, Only victim of my particular case is my kids mental health in GCSE years too, Promotion of the well bein of children should be the way forward not screwing them completly up.

I will appeal against the money they stole from me by way of obtaining money by deception with the lies my ex wife told them, but I feel I won’t win against this organisation, my ex wife is NOT my responsibility, MY KIDS ARE.

Lea, PUTTING MY KIDS FIRST.

May 18, 2018 | 1 Comment

Greedy CSA take extra payments despite private arrangement with ex

So I was told my payments were getting moved to collect and pay I asked why and they said I owed a lot of money to my knowledge I owed none, they stated my arrears was £190 and because I didn’t set a standing order directly to them they added collect and pay charges on which no one informed me of I paid direct to my daughters useless mother now they have added a total of £600 charges to my account.

They are taking £240 a month from my wages and won’t stop it this child clmaintenance is a joke and won’t even help me sort this out they have made me quit my job now I have no way to support my 2 other children at home because of their greed.

May 17, 2018 | 1 Comment

Wealthy ex determined to make me bankrupt through CSA

My ex earns four times more than me now £60k after my financial downfall and I earn £19k to live.

I’ve paid a private agreement for 8 years. I paid originally 4 times the amount but I don’t earn that salary now! She remarried to a wealthy husband but now she wants to crucify me through the child agency which I can’t affor. It’s for dam ski trips etc which I don’t have a say in. I want my children to enjoy but my ex seems adamant to make me bankrupt or give up work which I don’t want to do.

May 16, 2018 | 1 Comment

CSA won’t reply to me so they can get more money

Well not much really just started.. I can go that they have ignored all my letters especially the complaint letter that I have sent them. The thing is that they are trying/my ex is trying to make me pay into a non residing parent, someone that dont live with my ex or my child for that matter now I did send a letter of complaint thinking something can be resolved but to my dismay they ignored all my letters especially asking for a regulation that they can make me pay into a druggies account to feed her fix.

Anyway they sent me a letter of collect and pay on the 26th April 2018 and because of this I have wrote to my mp to discuss why have they ignored all my letters. In my opinion for a matter like this I hate how they have stressed me out that even my work has started to notice it. I’m just waiting for the letter that they are gonna demand a deduction of earnings from me without even answering my letters. They are so corrupt that they wouldn’t even let me be amicable. It’s a shambles and a total disgrace as how low some people will go…

May 15, 2018 | Leave a Comment

HMRC confirmed my ex’s lies to CSA

My ex was not being truthful about his income and only declaring £800 a month as he is self employed. So he was hiving me £15 a week. I called the CSA who checked HMRC which showed even less for some reason £68 a week so they put the amount down to £7 a week. Why HMRC is showing this amount I don’t know as I used to do his admin and he definitely was declaring £800 a month. I sent them a bank statement for an account you can only have if you pay in £1700 a month. The mortgage statement showing his current mortgage is £452 a month. And the latest tax credits declaration where he declares (to HMRC!) that he earns more than £68 a week.

But they said this is not enough evidence! So I’m not sure what else there is that anyone could get. They also told me at each stage that they will write to him asking for evidence of his income but of he doesn’t provide it (who Would???) Then there is nothing they can do. He has now taken on 130k further borrowing on the 5 bedrooms house, bought a new car and is apparently going to buy another one which makes 3 on total. All the while I am struggling on tax credits and part time work and expected to provide everything for my son as he puts it I get the child benefit!

May 14, 2018 | 1 Comment


CSA Advice

My advice to combat the CSA after a 20 year battle

I was going to put my sorry case on this site. I’ve read countless stories on here that all amount to the same thing.

I’ve been fighting with the CSA for around twenty years and at times ive used a solicitor.

Here’s my advice:

Whatever the CSA state that you owe, do the very best deal that you can with them and just pay it.

With all the will and knowledge in the world, you will not beat them. It doesnt matter how honest you are.

You need to understand this:

The CSA have free rein to do as they please. Nobody you know can touch them. The most you can hope for is to come on these sites and vent.

Here’s the clincher; If you do get the chance to appear in front of a tribunal. The Judge will F**k you over anyway. He/She will dismiss your evidence, bully you, double count, basically anything they want to do, they’ll do. If you appeal, the same judge will reject it . If you appeal to the upper tribunal, you will be F***ed over again.

Solicitors: forget them, They’ll wring you for a few grand and in the end, they’ll shrug and tell you that you have a case but theres nothing more they can do.

I’m in talks with a paper, not about the CSA but the tribunal judge that acted illegally in his own court.

Failing that i’ll be donning a batman costume and climbing onto a motorway bridge.

While we all sit moaning on here, nothing will ever change.

April 20, 2018 | 2 Comments

Can my husband claim back historical CSA payments back due to age?

My husband was 15 when he fathered a child with a 21yr old woman. My husband was hounded by the CSA to pay for this child. Surely upon reading prehistoric cases, this woman groomed and had sex with a minor? There have been statements written and proof that she started having sex with a 14 year old boy! We are thinking about seeking legal advice, could we get our money back which we paid, my husband is 51 now and the child is in his 30’s. No contact has been made.

March 6, 2018 | 1 Comment

What are my rights against abusive CSA?

I pay direct to my daughters mother her maintainence weekly by standing order but mother is denying I am paying and I have to show bank statements to prove I am paying. CSA are now threatening me with court action, seizure of my belongings and driving license and i feel stressed and intimidated by it. What are my options as I regard this as abusive from both her and them. Do I have any rights ?

February 6, 2018 | 1 Comment

CSA taking me to court as I won’t pay out of date calculations to my drug-ridden ex!

The csa have recently taken me to court to get a liability order to try to get £2000 out of me.The problem is the csa are useing out of date end of year tax figures and will not change any details ive supplied.I told the csa i have been selfemployed sinc april 2017 and have been told by the hmrc not to fill in a tax return until april this year 2018 as then i would off been self employed 12 months. i now have a baillift notice come through the post. The other reason why i hadnt been paying my ex is she and her new partner are currently going through the court for 1/4 million tax fraud and illegal things they have been upto, and when i heard drugs and not so nice things were going on around my children i refused to hand over money to pay for that shit to go on around my kids. now iam worried as the door is about to be hounded by marstons.

February 4, 2018 | 1 Comment

Can ex go to another CSA agency because ours won’t benefit her?

My Ex never married, spent 6 years running away and hiding my daughter I spent around 160K in court costs getting access. I was fully engaged with the UK CSA.

After I had attended 3 interviews with the CSA and one with DSS Fraud and CSA joint, they made my maintenance 0. I had given up my job to have shared care (her way of stopping my wage and therefore access to court).

She then moved to Australia, in the FC hearing she swore under oath her and her husband could afford everything and they would pay for a trip back every year. She was 8 at the time.

Then the next year they applied to court to make it every year; once they had that they then approached the Australian CSA; bearing in mind the English CSA had dropped her case as she repeatedly lied.

My question, if I was fully engaged with English CSA and all the court stuck is English. Is there any principle that says you can’t change the CSA? Once you’re engaged with one.

Thanks for any advice.

February 3, 2018 | Leave a Comment


CSA Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160

June 14, 2016 | 1 Comment

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 4 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 15 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 3 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 9 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 2 Comments

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 19 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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