News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

Can I pay my daughter directly?

The mutual financial agreement I had with my ex is now over as far as the csa is concerned but my daughter is only 17 & in education. Im aware I still have to provide for her until she finishes her education & that is fine with me. What I want to do is pay my daughter directly rather than it go to her mother. Can I do this?

Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »

Complaints

CSA driving me crazy with their lies

I am presently paying 4 a child that isnt mine an the other kid im paying 4 is in an out of prison an not in further education, iv had long conversations with CSA but getting knowhere, iv requested all paper work on case and i now have this, they say they sent me a letter in 2007 but i told them i was in prison myself an they asked me 2 prove this which i did, it now transpires that they already knew this as it states in paperwork they was in contact with prison staff, also they have got the name wrong of the child on paperwork they sent me so effectively im paying 4 a child that dont even exist and in my eyes if the name is wrong then the whole claim is void and i should be reembursed,they say they offered me DNA test in 2009 when apparently i denied it even though iv had no contact with them untill recently and then it says i apparently admitted it which iv never done, im really hoping that you could possibly help me resolve this as i have mental health problems and this is driving me crazy, thanks !


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Engage Web

CSA Complaints

CSA driving me crazy with their lies

I am presently paying 4 a child that isnt mine an the other kid im paying 4 is in an out of prison an not in further education, iv had long conversations with CSA but getting knowhere, iv requested all paper work on case and i now have this, they say they sent me a letter in 2007 but i told them i was in prison myself an they asked me 2 prove this which i did, it now transpires that they already knew this as it states in paperwork they was in contact with prison staff, also they have got the name wrong of the child on paperwork they sent me so effectively im paying 4 a child that dont even exist and in my eyes if the name is wrong then the whole claim is void and i should be reembursed,they say they offered me DNA test in 2009 when apparently i denied it even though iv had no contact with them untill recently and then it says i apparently admitted it which iv never done, im really hoping that you could possibly help me resolve this as i have mental health problems and this is driving me crazy, thanks !

August 24, 2016 | Leave a Comment

Partner’s ex is dodging CSA so she won’t receive a penny

This is on behalf of my partner who has never received csa for 12 years. Now that her daughter is 13 and as all teens their demands and costs go up. My partner filed a case with csa back in April 2016, it’s now August 2016 and after months of her ex dodging the system she still hasn’t seen a penny. Firstly he submitted earnings that equated to £141 per month on minimum wage for one child.  Because he’s missed payments they have requested back pay +20% recovery fee. He has since put in new pay slips and the new monthly payment has dropped to £124 which apparently includes the 4mths back pay and fee. He’s still working full time so how can this be right.

August 23, 2016 | Leave a Comment

Our daughter has suffered at the hands of the CSA’s actions

My divorce has taken nearly five years, split over two countries and everything that we once had in possessions and investments divided by the scourge of society, family lawyers. What followed was a phase of parental alienation, the use of legal aid (fraudulent) to bash me harder and amongst the many tools in the box the CSA was brought into bat to investigate non payment of maintenance. Of course these were false allegations but served a purpose for the solicitors that could wield another cleaver in the family courts.

I have never missed a payment to my daughter and never would yet I believe that somewhere nearing 160

August 22, 2016 | Leave a Comment

Men run rings around the CSA to escape paying

I have a 2 yr old daughter who’s father hasn’t so much bought her a pkt of nappies in her life. He works full time and doesn’t even want to see her never mind pay for her. but he is on the birth certificate.

I think it’s ridiculous that to get any help off the csa u have to pay a fee which on income support would 160

August 19, 2016 | Leave a Comment

Heartless CSA has failed me and my wife

Five years ago I dated a girl she seemed lovely and then one day she disappeared. I later met someone fell in love and got married. The week after I got married the girl who went missing said “I know you have just got married but you have a child with me now 4.” I found out the girl when I was dating her had a fella but couldn’t get pregnant so she used me as a donor. I knew nothing of him.

She had played happy families with him until they split, he was on birth certificate. I had to pay three hundred pound to csa for a test to prove it wasn’t mine else they would take money straight away. It transpired it was mine but she doesn’t want me see the child I have no way of knowing where she is living and now because I am paying 500 pound a month to her I can’t afford legal case.

This broke my wife’s heart who was pregnant at the time, through all the stress we lost the child and csa rang the day we found out for bank details I explained what had happened and they said if I don’t call tomorrow they would take it straight from wages. So heartless. And before anyone says u made it, I used condoms and then went to the docs with the girl as she was going on the pill. Little did I know she had no intentions of using the pill.

If my wife and I split and we had made a child I would fully except responsibility but how is the system fair when this horrible girl admitted everything to the csa but is still entitled to so much money a month which I work for and am having to put back starting a family with my wife since loosing the baby through money trouble. The system has failed me and my wife.

August 18, 2016 | Leave a Comment


CSA Advice

Can I pay my daughter directly?

The mutual financial agreement I had with my ex is now over as far as the csa is concerned but my daughter is only 17 & in education. Im aware I still have to provide for her until she finishes her education & that is fine with me. What I want to do is pay my daughter directly rather than it go to her mother. Can I do this?

August 17, 2016 | Leave a Comment

Who am I supposed to pay now son has left his mother’s?

My 16 year old son has recently moved out of his mothers house into his grand dads due to her just giving birth to her sixth child. He’s due to go to college this coming September, but with him not living with his mother now, am I supposed to be paying her still or just giving the money to my son?

August 16, 2016 | 1 Comment

What assets can CSA take into account?

Hi, Im looking for advice ….

In 2010 I got shot while on operations in Afghanistan. After years in recovery the army medically discharged me. I recieve an AFCS pension and was awarded a lump sum.

Since my discharge in 2013 Ive been travelling trying to appreciate the life I very nearly lost. And it’s attracted the wrong attention.

… this year I returned home and Ive fallen into the trap. I had a drunk one night stand, two weeks later I got the pregnancy test photo, she’s adamant wants to keep it. Ive told her my position: Theres no chance of us ever being together – I can’t be a dad. I’m not well enough.

She doesnt care if I’m involved but she wants money. Things are already turning very bitter.

I have two mortgaged houses, approx £35k savings and £35k in stocks and shares.

My income is under the AFCS and subject to the same minimal deductions as job seekers.

She doesnt work and lives at home with her mother.

My question is what assets are vunerable to siezure by the CSA?

I’ll happily pay a monthly amount I can afford, subject to a paternity test, but obviously I dont want the humiliation of being stripped of the assets I almost paid for with my life.

August 12, 2016 | Leave a Comment

CSA are saying I have arrears dating back to 1994!

The Csa put a deo on myself in November 2014. i wasn’t even contacted otherwise I could of sorted something out.

They say I have arrears dating back to 1994 of £13000. Now, my kids are 30 and 25 but I’m still paying for them!!!

My monthly wage works out now at £4.72per hour as I’m paying £463. / month out. I work 192 hours a month and my take home pay is £846..

Surely this is illegal and it’s put me at the point of just giving up and crawling into a box.. I AM DESPARATE SOMEONE PLEASE HELP.

August 10, 2016 | Leave a Comment

How much should I be receiving if ex is on JSA?

Me and the father to my two children have recently split he is on jsa and was offering to pay £14 every two weeks because that is what child maintenance says they can live off he has the children once a week during the day he never has them over night but since our daughter was born on the 13/07/16 he hasn’t paid a penny towards either of them I’m just wondering if £14 every two weeks is what I would get towards the children’s expenses.

August 8, 2016 | Leave a Comment


CSA Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160

June 14, 2016 | Leave a Comment

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 2 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 10 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 3 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 7 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 1 Comment

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 15 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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