News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

How to beat CSA’s fraudulent arrears!

IMPORTANT – CSA ARREARS – Csa are currently transferring all their fictitious arrears to Cms for collection. Csa is being closed down due to false accounting, the big factor being that they were inventing arrears on father’s accounts, and as many are now experiencing, they failed to close accounts properly on their computers. There have been thousands of cases like this, so you are not alone. Csa spent years inventing billions of pounds of fictitious arrears on father’s accounts and now they are trying to collect. Even if you have a case closure letter from Csa which confirm that there were no arrears outstanding, you are still liable to receive letters from Csa or Cms demanding payment of arrears. You need send a copy of the case closure letter and state that as there are no arrears on your account when your case was closed, then these arrears have been invented by Csa and that there demand for payment is a fraudulent one and and any attempt to take this money will be treated as theft. Demand that they send an immediate letter of apology for harassing and threatening you and that you confirm that there are no arrears outstanding. If they believe that there are, then they need to supply a full account audit, all transactions, full details of all assessment calculations and proof of any arrears within 14 days. Send this headed Formal Complaint to [email protected] head of Cms with a copy to your MP and the National Audit Office, clearly marked, and get an urgent meeting with your MP. You can add that you are fully aware of the Fictitious Arrears Scandal and that Csa has been closed down due to fraudulent accounting. Confirm your email 14 days later, that as they have been unable to provide any evidence of these arrears, as they were invented by Csa, you confirm that there are no arrears and the matter is now closed. This should also be copied to your MP, NAO and [email protected] For further information read my post Fictitious Arrears. Just type Fictitious Arrears into the Search box on here.

Be warned, once you receive the arrears letter from Cms, Cms are acting promptly to either do a DEO on your salary, or to seize money from your bank accounts.

So play safe, warn your employer that Cms may attempt to fraudulently take money from your salary. Similarly, move any money in bank accounts to other accounts not in your name, and get a letter off to your bank immediately that you do not accept liability for any money taken from your account without your authorisation or for any overdraft charges incurred and that you hold the bank fully responsible for returning any money taken from your account without your written authorisation.

Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »

Complaints

CSA owe me money but kept taking it from me!

I was paying csa for my two sons through my wages which was not a problem.My eldest son started work with me after leaving college in the same job as me.I never checked whether payments had stopped for over a year,but they hadn’t.I reported this to the csa they told me they stopped payments when my sons mother stopped claiming child benefit,which she carried on claiming illegally for 13 months after my son started work.This has been proven by the child benefit office and my ex has to pay that back.

I told the csa this and explained that they owe me payments of £1,030 overpaid by me over 13 months.this is over 3 years ago and I have never recieved anything.Sorry but I have not finished yet I carried on paying for younger son,he went to college up to being 18 in February when he left and stopped going to college.I changed jobs and thought everything was over untill I recieved a letter that another attachment to earnings order had been made not noticing because I had savings in my bank that the csa were still taking money yet again amounting to over £530.

I rang them last week to report this but as before just keep getting the run around.This has now gone to far and I am £1600 outstanding owed to me because my ex never reported these things to the csa.I feel that as a father we are never listened to and if this has happened to me how many other dads out there is this happening to or happened to before and they had not even noticed.Thank you for listening and any help would be appreciated.


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Engage Web

CSA Complaints

CSA owe me money but kept taking it from me!

I was paying csa for my two sons through my wages which was not a problem.My eldest son started work with me after leaving college in the same job as me.I never checked whether payments had stopped for over a year,but they hadn’t.I reported this to the csa they told me they stopped payments when my sons mother stopped claiming child benefit,which she carried on claiming illegally for 13 months after my son started work.This has been proven by the child benefit office and my ex has to pay that back.

I told the csa this and explained that they owe me payments of £1,030 overpaid by me over 13 months.this is over 3 years ago and I have never recieved anything.Sorry but I have not finished yet I carried on paying for younger son,he went to college up to being 18 in February when he left and stopped going to college.I changed jobs and thought everything was over untill I recieved a letter that another attachment to earnings order had been made not noticing because I had savings in my bank that the csa were still taking money yet again amounting to over £530.

I rang them last week to report this but as before just keep getting the run around.This has now gone to far and I am £1600 outstanding owed to me because my ex never reported these things to the csa.I feel that as a father we are never listened to and if this has happened to me how many other dads out there is this happening to or happened to before and they had not even noticed.Thank you for listening and any help would be appreciated.

November 18, 2018 | 1 Comment

CSA closing my case even though I am still owed money!

My daughter is nearly 21 years old Csa rang to say that my case with her dad wld be closing down n that I have got 3928.90 in arrears owing I’m so mad as I’ve struggled for 10 years being a single disabled mum financially and Emil tally not hving anything from her dad I argued for years in he shld be paying but they always said he did due to being married and having 3 kids they said do I want to written off or transferred to child maintabce options obviously I want the money but I don’t know how to get my arrears and I think I shldhet comebstion from Csa as thinks it’s disgusting it’s taken them how many years advice please.

November 6, 2018 | 1 Comment

How to beat CSA’s fraudulent arrears!

IMPORTANT – CSA ARREARS – Csa are currently transferring all their fictitious arrears to Cms for collection. Csa is being closed down due to false accounting, the big factor being that they were inventing arrears on father’s accounts, and as many are now experiencing, they failed to close accounts properly on their computers. There have been thousands of cases like this, so you are not alone. Csa spent years inventing billions of pounds of fictitious arrears on father’s accounts and now they are trying to collect. Even if you have a case closure letter from Csa which confirm that there were no arrears outstanding, you are still liable to receive letters from Csa or Cms demanding payment of arrears. You need send a copy of the case closure letter and state that as there are no arrears on your account when your case was closed, then these arrears have been invented by Csa and that there demand for payment is a fraudulent one and and any attempt to take this money will be treated as theft. Demand that they send an immediate letter of apology for harassing and threatening you and that you confirm that there are no arrears outstanding. If they believe that there are, then they need to supply a full account audit, all transactions, full details of all assessment calculations and proof of any arrears within 14 days. Send this headed Formal Complaint to [email protected] head of Cms with a copy to your MP and the National Audit Office, clearly marked, and get an urgent meeting with your MP. You can add that you are fully aware of the Fictitious Arrears Scandal and that Csa has been closed down due to fraudulent accounting. Confirm your email 14 days later, that as they have been unable to provide any evidence of these arrears, as they were invented by Csa, you confirm that there are no arrears and the matter is now closed. This should also be copied to your MP, NAO and [email protected] For further information read my post Fictitious Arrears. Just type Fictitious Arrears into the Search box on here.

Be warned, once you receive the arrears letter from Cms, Cms are acting promptly to either do a DEO on your salary, or to seize money from your bank accounts.

So play safe, warn your employer that Cms may attempt to fraudulently take money from your salary. Similarly, move any money in bank accounts to other accounts not in your name, and get a letter off to your bank immediately that you do not accept liability for any money taken from your account without your authorisation or for any overdraft charges incurred and that you hold the bank fully responsible for returning any money taken from your account without your written authorisation.

November 2, 2018 | 1 Comment

CSA upped my payments and are now ignoring my calls

I received a letter from CSA in may 2018 to tell me my ex wife had been in touch to say I had unearned income back in 2014. I have been paying for my two children for the last three years. The CSA sent a letter back in 2016 to say they had checked with the tax office and told me that I should have been paying more and said I had arrears of £13000 which I have been paying for the last two years which is £740 a month, now they are going to increase to £1140 a month, I am devastated and now can’t afford to live.

When they sent the letter in may I had 14 days to reply which I did with a letter and evidence but I didn’t hear from them until the September saying they are deducting the £1140 from my wage.

I have been ringing every day and I get told different stories until I speak to my case worker who says that I need to send in evidence for tax year ending 2014/2015. I have been paying back pay for the last 2 years. Also ever time I have phoned requesting a call back from my case worker I never get a call. I have given my ex wife nearly £130,000 from the sale of the house so does this not go towards anything?

Please help me.

November 1, 2018 | Leave a Comment

CSA just take your money and give lie after lie!

Where do I start, they sent letters to my old address, said they tried to phone me and that they left a message on my answer phone,which they never did.

They started to take the money out for my wages without asking me if im the father because im not on the birth certificate, ive given them my new address and phone number which they got wrong yet again, I phone them to ask for the case worker to phone me back which im still waiting for over 3 weeks and counting, its just been one lie after another, when you phone up your told one thing then you phone up and they say that’s wrong you shouldn’t of been told that, you cant get a straight answer from them.

October 31, 2018 | 2 Comments


CSA Advice

How to beat CSA’s fraudulent arrears!

IMPORTANT – CSA ARREARS – Csa are currently transferring all their fictitious arrears to Cms for collection. Csa is being closed down due to false accounting, the big factor being that they were inventing arrears on father’s accounts, and as many are now experiencing, they failed to close accounts properly on their computers. There have been thousands of cases like this, so you are not alone. Csa spent years inventing billions of pounds of fictitious arrears on father’s accounts and now they are trying to collect. Even if you have a case closure letter from Csa which confirm that there were no arrears outstanding, you are still liable to receive letters from Csa or Cms demanding payment of arrears. You need send a copy of the case closure letter and state that as there are no arrears on your account when your case was closed, then these arrears have been invented by Csa and that there demand for payment is a fraudulent one and and any attempt to take this money will be treated as theft. Demand that they send an immediate letter of apology for harassing and threatening you and that you confirm that there are no arrears outstanding. If they believe that there are, then they need to supply a full account audit, all transactions, full details of all assessment calculations and proof of any arrears within 14 days. Send this headed Formal Complaint to [email protected] head of Cms with a copy to your MP and the National Audit Office, clearly marked, and get an urgent meeting with your MP. You can add that you are fully aware of the Fictitious Arrears Scandal and that Csa has been closed down due to fraudulent accounting. Confirm your email 14 days later, that as they have been unable to provide any evidence of these arrears, as they were invented by Csa, you confirm that there are no arrears and the matter is now closed. This should also be copied to your MP, NAO and [email protected] For further information read my post Fictitious Arrears. Just type Fictitious Arrears into the Search box on here.

Be warned, once you receive the arrears letter from Cms, Cms are acting promptly to either do a DEO on your salary, or to seize money from your bank accounts.

So play safe, warn your employer that Cms may attempt to fraudulently take money from your salary. Similarly, move any money in bank accounts to other accounts not in your name, and get a letter off to your bank immediately that you do not accept liability for any money taken from your account without your authorisation or for any overdraft charges incurred and that you hold the bank fully responsible for returning any money taken from your account without your written authorisation.

November 2, 2018 | 1 Comment

No-one will tell me if daughter is still in college and whether I still need to pay CSA

My daughter is 19 and told me she was not going back to college. She has failed GCSE English for 3 years in a row. She told me she was not allowed to finish her course. She is on a 2 year level 3 Health and Social care course. She repeated the first year and led me to believe she failed again. I do not know if she did, she won’t show or discuss any results with me. So I stopped my CSA payments.

Then the CSA contacted me saying she is still at College. They said her mother says she is doing another year at College. I have paid up due to charges/fines etc. They said it is up to me to prove she is not in college. That I need to continue to pay. However if I over pay they will not refund me any over payment and I would need to approach my ex wife. However my daughter and ex wife won’t communicate with me over the matter. I have contacted the College who will not tell me whether she is registered with them on a course due to data protection. I do not know what to do. I can’t find out the truth and on the word of one woman (whom I know well when it comes to money, I overpaid for 18 months with my son. She told me I had to pay whilst he was on an apprenticeship and I believed her at the time – money is very tight for me on minimum wage.

September 7, 2018 | 1 Comment

Do my payments alter if son is sent to a private school?

I pay child maintenance every month for my soon to be 15 yr old son I haven’t seen for six years. CAFCASS were utterly useless as I have taken my ex to court twice to gain access but they decided they didn’t want to coerce my son to see me. I have moved house to be closer to him in the vain hope I may see him, but she moved nearly fifty miles away to disrupt any attempts to reconnect with my son. After sending letters to gauge how he is doing I finally received a limited response. She informed me that she had opted not to send my son to school after the move citing he was being assessed for autism which i find difficult to believe. Reference the continuation of payments must I still pay if he has been removed from state schooling?

July 31, 2018 | 2 Comments

Daughter is moving in with her boyfriend’s family so who do I pay now?

My 16 yr old daughter (still in full-time education) who lives with her mother is stating that she is going to live with her boyfriends family. My question is how does this work with regards to maintenance. I am assuming that both myself and my ex wife will have to pay maintenance to her BF family? Would the child benefit also need to be moved over to the BF family? My ex is telling my daughter that she will not have to pay anything and she still gets to keep the child beneft too, which I am sure is incorrect. Any advice/guidance would be really appreciated.

June 19, 2018 | 2 Comments

My advice to combat the CSA after a 20 year battle

I was going to put my sorry case on this site. I’ve read countless stories on here that all amount to the same thing.

I’ve been fighting with the CSA for around twenty years and at times ive used a solicitor.

Here’s my advice:

Whatever the CSA state that you owe, do the very best deal that you can with them and just pay it.

With all the will and knowledge in the world, you will not beat them. It doesnt matter how honest you are.

You need to understand this:

The CSA have free rein to do as they please. Nobody you know can touch them. The most you can hope for is to come on these sites and vent.

Here’s the clincher; If you do get the chance to appear in front of a tribunal. The Judge will F**k you over anyway. He/She will dismiss your evidence, bully you, double count, basically anything they want to do, they’ll do. If you appeal, the same judge will reject it . If you appeal to the upper tribunal, you will be F***ed over again.

Solicitors: forget them, They’ll wring you for a few grand and in the end, they’ll shrug and tell you that you have a case but theres nothing more they can do.

I’m in talks with a paper, not about the CSA but the tribunal judge that acted illegally in his own court.

Failing that i’ll be donning a batman costume and climbing onto a motorway bridge.

While we all sit moaning on here, nothing will ever change.

April 20, 2018 | 5 Comments


CSA Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160

June 14, 2016 | 1 Comment

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 4 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 15 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 3 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 9 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 2 Comments

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 19 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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