NewsMartin Jan, from CSA Birmingham, brags about going to Disney Land
Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.
It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.
But no, instead Martin bragged to people who cannot afford Read more »
AdviceCSA staff abusing their powers
I made a claim in 2002. After numerous calls over 6 yrsI finally had a total of 20 pounds from 2008 4 lots of 5 pound a week.
Ex self employed own businesses was selling the family home, property informed csa with details and nothing back.
Another concern a worker for the csa in plymouth has been using the systems at work to look up peoples details to get back at neigjbours! Worrying and severely breeching his terms n conditions at work! Concern has he been dealing withy claim? Messing with details.
He has verbally confessed to lookin people up on the system. This been reported to housing and witnessed by other neighbours! Its now 2013 and 20 pounds for 12 yrs of care is not good enough wen my ex owns property and businesses!
MistakesCSA tells me I am £25,000 in arrears but can’t explain why
I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.
After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.
How on earth can we deal with these people it is a shambles. should I go to a solicitor ?
ComplaintsAbusive ex has made it hard to see my kids
After 10 years in a marriage where i was miserable due to emotional bullying as well as some physical bullying at times. I made the decision to leave my husband.
We have two daughters together and i know he would not hurt them. The situation before i left him was as follow:
He had left his full time job and decided to work in a school as a teacher’s assistant.
I had to go to work full time and quite often was doing 14 hours shift a day. Hardly saw my girls as I worked so much. The girls got used to have their dad look after them before and after school.
When I decided to leave my husband he told me he would not let me take the girls and in order to keep things as amicable as possible and due to my work I agreed that he would for now be the main carer. It would have been cruel of me to take my girls, have a child minder, not see my girls myself and not let them see their dad.
I left everything in the house. I furnished the house, I bought beds, tables, furniture, my parent’s furniture too. flooring. All DYI was done by myself. But I left everything as to not confuse the children too much. I kept buying after leaving him too. a new Lawnmower, Barbecue. garden trees and plants, flooring for the bathroom. etc…
Their father refused to tell the girls for over a year that I had left him and kept saying that mummy was working away. in the mean time I took on his credit card debts at my name to help him financially and kept on paying gas and electricity for the house.
I was coming back to visit at the week ends and slept in the girl’s bedroom floor. I said it was because their dad was snoring too much. but i could feel that the girls were missing the truth.
Finally one day, their dad decided to tell the girls that i had left him. He did so without me being present which meant my oldest daughter was very upset with me.
I tried to resolve this by taking the girls to France for a week’s holiday at my parents, but something happened and my oldest daughter decided she didn’t want to go. I had her dad on the phone to me trying to see if i would force her to come with me then calling my solicitor to say I’d threatened to kidnap her. I had to go to France with only one of my girls.
It took a few months to be able to resolve this with my oldest daughter but when I finally managed to get through, she accepted the situation and was happy again with me.
Their father then introduced them to his new girlfriend and had her move into the house after New Year. Ever since this, my oldest has now again decided she does not want to be with me and her dad refuses to bring her to me.
I have not seen my oldest child in over three months.
With this. We agreed that I would finish to pay the debt off before we discussed any maintenance. I did give him what I could on top of the payment to the debts, and offered to pay for the girls School trips. Also i made sure I would buy the girls clothes and when they were with me I would ensure they are properly fed and looked after.
However, In April. My now ex-husband has decided to contact CSA and is now getting £400 from me every month. I have had to get an IVA set up as this amount of money is taking me over my monthly payment after I have paid the debts off and my journey to work. I do not buy myself food or clothes to ensure i have some cash when my youngest daughter comes to visit.
The situation has been made worse as he has now bought his girlfriend an engagement ring but when he brought my daughter for a visit this week end, she had some old clothes that are too small for her. When i told him he needs to ensure she has clothes that fit her, I am then told that I am being unreasonable. Tonight ended in an argument as my daughter plainly told them she did not want to go back with them and wanted to stay with me. I was then accused of brainwashing my younger daughter.
I had to let my daughter go back to her father’s house in tears and very stressed.
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