News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

My advice to combat the CSA after a 20 year battle

I was going to put my sorry case on this site. I’ve read countless stories on here that all amount to the same thing.

I’ve been fighting with the CSA for around twenty years and at times ive used a solicitor.

Here’s my advice:

Whatever the CSA state that you owe, do the very best deal that you can with them and just pay it.

With all the will and knowledge in the world, you will not beat them. It doesnt matter how honest you are.

You need to understand this:

The CSA have free rein to do as they please. Nobody you know can touch them. The most you can hope for is to come on these sites and vent.

Here’s the clincher; If you do get the chance to appear in front of a tribunal. The Judge will F**k you over anyway. He/She will dismiss your evidence, bully you, double count, basically anything they want to do, they’ll do. If you appeal, the same judge will reject it . If you appeal to the upper tribunal, you will be F***ed over again.

Solicitors: forget them, They’ll wring you for a few grand and in the end, they’ll shrug and tell you that you have a case but theres nothing more they can do.

I’m in talks with a paper, not about the CSA but the tribunal judge that acted illegally in his own court.

Failing that i’ll be donning a batman costume and climbing onto a motorway bridge.

While we all sit moaning on here, nothing will ever change.

Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »

Complaints

Contradictory CMS needs to be abolished

I’ve written a few things on this site before I have had the misfortune of being involved with Cms since 2014 From 86 per month on my yearly wage Reasonable Now 87.per week from my bank account from my overdraft Which their own guidelines state we cannot take monies from an overdraft

7 letters from my local mp over their oppressive and abusive practice

2 tribunials both rejected

Contact costs rejected

17 months on a doe greater than my weekly wage and I’m still arrears by their collect an pay system I had a fba in place agreed by Cms when they said I had to pay 9 x as a standing order I did that That also.was rejected and the first doe was 378 from 1000 Now 435 is 50% of my nett income and the statory taxes are 18% Then in two taxes That’s 68% of my nett income If I agreed to this unrealistic contract I would have had to work 80 hours overtime paid statory taxes not got my 435 back but my gross yearly income would increase and so would my child support payments by 100% Which is racketeering and profiteering practice which both are abusive practice Now Cms won’t answer me when I’ve said my income wasn’t enough but it had been for 22 years in employment so they can make a % charge Which was greater than my child support payments My contact costs rejected as the crow flies ?

No Google maps say it’s what it is

Not Cms we can reject because we can

10 months out of work because Cms cannot see that it’s abuse to not have a disposal income being denied independence a home contact a job a car Nobody would go to work for 50% less of their nett income It’s unrealistic unreasonable contract to be put into a dishonest company That just gives mis information or mis leading information false promises and is in Controdiction to their own guidelines and code of practice Cms might not see that the nrp and pwc are both customers of this system And consumer laws should be in place Because this is fraud And goverment stance on fraud is its fraud nothing else Being forced or priced out of employment because Cms need more and more Is dishonest As a parent both parents need to be assessed on yearly income taxing a single person to poverty is not the answer and not in my children’s best interests.

My children loved being in my car Cms it’s a luxury sell it an pay your child support When does duty and oblingation become financial abuse by cocersive control Just lacks common sense dignity equality diversity and it is child abuse If the nrp cannot have the disposable income how can he mostly he Afford to maintain a lasting relationship with their children So it’s another best of intentions gone lost in translation My child support payments are not 50% of my income So why have Cms said it was Pwc can give your children Xmas presents when they stole the kids Xmas money to buy presents for a surcharge

No this system needs to abolished Not about people or children it’s about tax on children And nrp is not a person just a non entity to be exploited at 50% of their income And use children as a comodity to justify that action Which part of human rights is missing in this system The loss of dignity mental stability a job transport and mostly contact Because the pwc can use this system as another weapon of hatred and by financial means Which is oppressive and abusive practice Just daft and not what the csa or the Cms was intended for The nrp low income has a national insurance number a tax number And a p60 Which states taxes paid Doe by the treasury did not show on that form So hmrc dwp and Cms are not woring together Because if they did they would have seen that it’s abuse to be denied an income or 68% in two taxes is excessive

Appeals dont work contact Cms that doesn’t work get hung up.on because they cannot give an answer Magistrates that didn’t work either To appeal against the ex cess I’ve doe Pwc won’t agree Then are hands are tied It’s just bullying and scare tactics Over money Now your on benefits it’s only 7 per week No your action has denied me an income only an allowance that wasn’t enough to.live on And the 7.50 Minium wage act states 7.50 should be enough to live on And how could I have 60% nett protected earnings if you wanted 50% from my bank account and from my overdraft Just lacks knowledge.


CSA posts bank details to wrong person


CSA cuts me off


CSA admits a mistake


CSA exposed on BBC Watchdog 2008


Engage Web

CSA Complaints

Contradictory CMS needs to be abolished

I’ve written a few things on this site before I have had the misfortune of being involved with Cms since 2014 From 86 per month on my yearly wage Reasonable Now 87.per week from my bank account from my overdraft Which their own guidelines state we cannot take monies from an overdraft

7 letters from my local mp over their oppressive and abusive practice

2 tribunials both rejected

Contact costs rejected

17 months on a doe greater than my weekly wage and I’m still arrears by their collect an pay system I had a fba in place agreed by Cms when they said I had to pay 9 x as a standing order I did that That also.was rejected and the first doe was 378 from 1000 Now 435 is 50% of my nett income and the statory taxes are 18% Then in two taxes That’s 68% of my nett income If I agreed to this unrealistic contract I would have had to work 80 hours overtime paid statory taxes not got my 435 back but my gross yearly income would increase and so would my child support payments by 100% Which is racketeering and profiteering practice which both are abusive practice Now Cms won’t answer me when I’ve said my income wasn’t enough but it had been for 22 years in employment so they can make a % charge Which was greater than my child support payments My contact costs rejected as the crow flies ?

No Google maps say it’s what it is

Not Cms we can reject because we can

10 months out of work because Cms cannot see that it’s abuse to not have a disposal income being denied independence a home contact a job a car Nobody would go to work for 50% less of their nett income It’s unrealistic unreasonable contract to be put into a dishonest company That just gives mis information or mis leading information false promises and is in Controdiction to their own guidelines and code of practice Cms might not see that the nrp and pwc are both customers of this system And consumer laws should be in place Because this is fraud And goverment stance on fraud is its fraud nothing else Being forced or priced out of employment because Cms need more and more Is dishonest As a parent both parents need to be assessed on yearly income taxing a single person to poverty is not the answer and not in my children’s best interests.

My children loved being in my car Cms it’s a luxury sell it an pay your child support When does duty and oblingation become financial abuse by cocersive control Just lacks common sense dignity equality diversity and it is child abuse If the nrp cannot have the disposable income how can he mostly he Afford to maintain a lasting relationship with their children So it’s another best of intentions gone lost in translation My child support payments are not 50% of my income So why have Cms said it was Pwc can give your children Xmas presents when they stole the kids Xmas money to buy presents for a surcharge

No this system needs to abolished Not about people or children it’s about tax on children And nrp is not a person just a non entity to be exploited at 50% of their income And use children as a comodity to justify that action Which part of human rights is missing in this system The loss of dignity mental stability a job transport and mostly contact Because the pwc can use this system as another weapon of hatred and by financial means Which is oppressive and abusive practice Just daft and not what the csa or the Cms was intended for The nrp low income has a national insurance number a tax number And a p60 Which states taxes paid Doe by the treasury did not show on that form So hmrc dwp and Cms are not woring together Because if they did they would have seen that it’s abuse to be denied an income or 68% in two taxes is excessive

Appeals dont work contact Cms that doesn’t work get hung up.on because they cannot give an answer Magistrates that didn’t work either To appeal against the ex cess I’ve doe Pwc won’t agree Then are hands are tied It’s just bullying and scare tactics Over money Now your on benefits it’s only 7 per week No your action has denied me an income only an allowance that wasn’t enough to.live on And the 7.50 Minium wage act states 7.50 should be enough to live on And how could I have 60% nett protected earnings if you wanted 50% from my bank account and from my overdraft Just lacks knowledge.

April 26, 2018 | Leave a Comment

Dated CSA not fit for purpose by leaving fathers willing to pay with nothing

The CSA is out of touch and definately not on the fathers side. They only take into consideration what you earnt last year and not what your currently earning. They have increased my payment by £100 per month. They dont care that I have to pay rent , council tax and the fact im slipping into a hole. Not paying them isnt a option either as if you default they simply take the money directly from your wages and charge you £40 each month. I dont mind paying for my child but when Im not even seeing the child plus struggling just to live. I think the CSA is dated and not fit for purpose.They do not care and worse still over 50% of fathers pay nothing.

Not a level playing filled at all.

April 25, 2018 | 1 Comment

What gives the CMS the right to give out false information?

I have dealings with the csa and now the cms,they say i have a debt of £3974.there taking £630 pcm.which is just under half my wage.i have been ringing them every week for the last 18months.my debt has ranged from £46-£3974,different amount every time i ring.

2014 i was on lo g term sick receiving ssp,the did 2 deduction of earnings leaving me nothing for 2 months running.no explanation why.

2016/2017 they upped my payments for this debt i have paid over £1400 back to them,no explanation where tge debt came from.the rest of this yr saying i still have a debt so agreed to pay an extra £50 pcm till sorted becasue the debt was £1700 after the anual reveiw november 2017.

feb 20l8 payments put up to over £600 pcm,no explanation where debt is from or why so much.i dont eat somedays or have eletric so my daughter can stay at weekends.all they seem to say is when you ring is i cant see all the case but will put a note on the person who is looking into it and they will be in touch in 24hrs….still waiting for 6 call backs 4 from last yr.

i havent seen my 2 youngest kids in 5 yrs due to the mother or knows where she lives but the cms told me 3 times they can send a form to my ex to see if we can swap numbers so i could make contact.complete and utter lies.what gives them the right to give out false info like that.the cms is a joke and run by staff who dont ni what there doing.im ready to give work up and my house as i cant afford to live.getting in debt just to get by.

April 24, 2018 | Leave a Comment

All I want is financial support for my daughter

I’ve never had payments from my daughters dad. I left my abusive partner in 2007 when my daughter was 3. She is now 14. He is of gypsy nature and tends to dodge the system but recently heard that he is supporting his other child so maybe he is working. Saving the sob story, this man is illusive and controlling and dangerous and all I’ve ever wanted is for him to help out financially. I’m self employed and a single parent and could always do with his support financially. Please help.

April 18, 2018 | 1 Comment

CMS are putting a huge strain on my family

So when I was 19 I found myself in a relationship. I was young and stupid and didn’t really know where my life was heading. Between drinking and party’s I got my short term girlfriend pregnant. She wanted to keep the child and I was dead against it. However after a lot of consideration we had a daughter and I stood by her. We continued the relationship however I did not love her and found myself getting in a very awkward situation. After trying I finally plucked up the courage to tell her how I felt and we agreed to separate once she had found a place to live. In the coming weeks she was very loving and looking back enticed me into the bedroom.. I was 19 and very dumb!

Well she got pregnant again and had our son.

I really tried to make a good dad however after a few months again found myself looking in the mirror feeling very confused..

I was working at the time and struggled to pay all the bills. One day she asked me to leave saying that she knew I wasn’t happy and that she would then automatically get a council house..

I left and moved in with a friend which gave me a few weeks to get my head together. About a mouth later I went to see the children only to find that she had moved and had changed her number. Nobody wanted to talk to me and my family turned against me.

Over the next two years I flurrished. I really got my head together, found a good job and met a lovely woman who I married. I was happy but still had no contact with my ex, my children or my family.

My wife and I then moved away and had a son together. From the moment he was born I promised I would be next to him my whole life trying to make up for the children I had lost.

2 years later I was contacted by the CSA. They told me a claim had been made and I agreed to pay what ever was needed. Over the next ten 12 years I paid, never argued and was happy to pay. This totalled around 72k.

These payments did however have a massive effect on my home life. My wife and I constantly struggled to pay all our bills and feed our son. In 2015 I was contacted by the CMS and told they had now taken over my case and would be re assessing it. They increased my payments by 50% and I found them a nightmare to deal with. I contacted them and told them I had never missed a payment etc and asked why it had gone up?.. I also explained that the increased payment should would put a massive strain on me and my family. They told me to contact my ex and come to an agreement. So after 14 years I had to find my ex? How? I eventually got her number via the csa after she agreed for them to pass me it.

I then telephoned her and engaged I the most awkward phone call ever.

We spoke, she told me that she was now married, very well off and all the money I had paid over the years was sitting in a trust fund for the kids?? I felt a bit peeved but thought it’s not my place to get angry at this.

I asked her about setting up a direct payment to which she refused saying that she didn’t want anything to do with the claim and that I must go with whatever the CMS said. Just like that.

I have now paid over 80k into a trust fund for two children I lost 18 years ago. I don’t mind paying but it is painful when my wife or son asks me for things we can not afford. When we argue the CMS payments always come up, I nearly at the end but would lying if I said I hadn’t contemplated suicide. The CMS processes is cruel, if you are just going through this get some help, I done it alone and it is so tough.

April 8, 2018 | Leave a Comment


CSA Advice

My advice to combat the CSA after a 20 year battle

I was going to put my sorry case on this site. I’ve read countless stories on here that all amount to the same thing.

I’ve been fighting with the CSA for around twenty years and at times ive used a solicitor.

Here’s my advice:

Whatever the CSA state that you owe, do the very best deal that you can with them and just pay it.

With all the will and knowledge in the world, you will not beat them. It doesnt matter how honest you are.

You need to understand this:

The CSA have free rein to do as they please. Nobody you know can touch them. The most you can hope for is to come on these sites and vent.

Here’s the clincher; If you do get the chance to appear in front of a tribunal. The Judge will F**k you over anyway. He/She will dismiss your evidence, bully you, double count, basically anything they want to do, they’ll do. If you appeal, the same judge will reject it . If you appeal to the upper tribunal, you will be F***ed over again.

Solicitors: forget them, They’ll wring you for a few grand and in the end, they’ll shrug and tell you that you have a case but theres nothing more they can do.

I’m in talks with a paper, not about the CSA but the tribunal judge that acted illegally in his own court.

Failing that i’ll be donning a batman costume and climbing onto a motorway bridge.

While we all sit moaning on here, nothing will ever change.

April 20, 2018 | 2 Comments

Can my husband claim back historical CSA payments back due to age?

My husband was 15 when he fathered a child with a 21yr old woman. My husband was hounded by the CSA to pay for this child. Surely upon reading prehistoric cases, this woman groomed and had sex with a minor? There have been statements written and proof that she started having sex with a 14 year old boy! We are thinking about seeking legal advice, could we get our money back which we paid, my husband is 51 now and the child is in his 30’s. No contact has been made.

March 6, 2018 | 1 Comment

What are my rights against abusive CSA?

I pay direct to my daughters mother her maintainence weekly by standing order but mother is denying I am paying and I have to show bank statements to prove I am paying. CSA are now threatening me with court action, seizure of my belongings and driving license and i feel stressed and intimidated by it. What are my options as I regard this as abusive from both her and them. Do I have any rights ?

February 6, 2018 | 1 Comment

CSA taking me to court as I won’t pay out of date calculations to my drug-ridden ex!

The csa have recently taken me to court to get a liability order to try to get £2000 out of me.The problem is the csa are useing out of date end of year tax figures and will not change any details ive supplied.I told the csa i have been selfemployed sinc april 2017 and have been told by the hmrc not to fill in a tax return until april this year 2018 as then i would off been self employed 12 months. i now have a baillift notice come through the post. The other reason why i hadnt been paying my ex is she and her new partner are currently going through the court for 1/4 million tax fraud and illegal things they have been upto, and when i heard drugs and not so nice things were going on around my children i refused to hand over money to pay for that shit to go on around my kids. now iam worried as the door is about to be hounded by marstons.

February 4, 2018 | 1 Comment

Can ex go to another CSA agency because ours won’t benefit her?

My Ex never married, spent 6 years running away and hiding my daughter I spent around 160K in court costs getting access. I was fully engaged with the UK CSA.

After I had attended 3 interviews with the CSA and one with DSS Fraud and CSA joint, they made my maintenance 0. I had given up my job to have shared care (her way of stopping my wage and therefore access to court).

She then moved to Australia, in the FC hearing she swore under oath her and her husband could afford everything and they would pay for a trip back every year. She was 8 at the time.

Then the next year they applied to court to make it every year; once they had that they then approached the Australian CSA; bearing in mind the English CSA had dropped her case as she repeatedly lied.

My question, if I was fully engaged with English CSA and all the court stuck is English. Is there any principle that says you can’t change the CSA? Once you’re engaged with one.

Thanks for any advice.

February 3, 2018 | Leave a Comment


CSA Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160

June 14, 2016 | 1 Comment

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 4 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 15 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 3 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 9 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 2 Comments

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 19 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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