News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

CSA staff abusing their powers

I made a claim in 2002. After numerous calls over 6 yrsI finally had a total of 20 pounds from 2008 4 lots of 5 pound a week.

Ex self employed own businesses was selling the family home, property informed csa with details and nothing back.

Another concern a worker for the csa in plymouth has been using the systems at work to look up peoples details to get back at neigjbours! Worrying and severely breeching his terms n conditions at work! Concern has he been dealing withy claim? Messing with details.

He has verbally confessed to lookin people up on the system. This been reported to housing and witnessed by other neighbours! Its now 2013 and 20 pounds for 12 yrs of care is not good enough wen my ex owns property and businesses!

Mistakes

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

Complaints

Abusive ex has made it hard to see my kids

After 10 years in a marriage where i was miserable due to emotional bullying as well as some physical bullying at times. I made the decision to leave my husband.

We have two daughters together and i know he would not hurt them. The situation before i left him was as follow:

He had left his full time job and decided to work in a school as a teacher’s assistant.

I had to go to work full time and quite often was doing 14 hours shift a day. Hardly saw my girls as I worked so much. The girls got used to have their dad look after them before and after school.

When I decided to leave my husband he told me he would not let me take the girls and in order to keep things as amicable as possible and due to my work I agreed that he would for now be the main carer. It would have been cruel of me to take my girls, have a child minder, not see my girls myself and not let them see their dad.

I left everything in the house. I furnished the house, I bought beds, tables, furniture, my parent’s furniture too. flooring. All DYI was done by myself. But I left everything as to not confuse the children too much. I kept buying after leaving him too. a new Lawnmower, Barbecue. garden trees and plants, flooring for the bathroom. etc…

Their father refused to tell the girls for over a year that I had left him and kept saying that mummy was working away. in the mean time I took on his credit card debts at my name to help him financially and kept on paying gas and electricity for the house.

I was coming back to visit at the week ends and slept in the girl’s bedroom floor. I said it was because their dad was snoring too much. but i could feel that the girls were missing the truth.

Finally one day, their dad decided to tell the girls that i had left him. He did so without me being present which meant my oldest daughter was very upset with me.

I tried to resolve this by taking the girls to France for a week’s holiday at my parents, but something happened and my oldest daughter decided she didn’t want to go. I had her dad on the phone to me trying to see if i would force her to come with me then calling my solicitor to say I’d threatened to kidnap her. I had to go to France with only one of my girls.

It took a few months to be able to resolve this with my oldest daughter but when I finally managed to get through, she accepted the situation and was happy again with me.

Their father then introduced them to his new girlfriend and had her move into the house after New Year. Ever since this, my oldest has now again decided she does not want to be with me and her dad refuses to bring her to me.

I have not seen my oldest child in over three months.

With this. We agreed that I would finish to pay the debt off before we discussed any maintenance. I did give him what I could on top of the payment to the debts, and offered to pay for the girls School trips. Also i made sure I would buy the girls clothes and when they were with me I would ensure they are properly fed and looked after.

However, In April. My now ex-husband has decided to contact CSA and is now getting £400 from me every month. I have had to get an IVA set up as this amount of money is taking me over my monthly payment after I have paid the debts off and my journey to work. I do not buy myself food or clothes to ensure i have some cash when my youngest daughter comes to visit.

The situation has been made worse as he has now bought his girlfriend an engagement ring but when he brought my daughter for a visit this week end, she had some old clothes that are too small for her. When i told him he needs to ensure she has clothes that fit her, I am then told that I am being unreasonable. Tonight ended in an argument as my daughter plainly told them she did not want to go back with them and wanted to stay with me. I was then accused of brainwashing my younger daughter.

I had to let my daughter go back to her father’s house in tears and very stressed.


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Engage Web

CSA Complaints

Abusive ex has made it hard to see my kids

After 10 years in a marriage where i was miserable due to emotional bullying as well as some physical bullying at times. I made the decision to leave my husband.... Read more »

October 19, 2014 | 1 Comment

Let down by CSA

I feel as if i have been let down by the system everything seems to go in favour of the ladies. i work hard for my money my ex partner does not work . But then she... Read more »

October 18, 2014 | 2 Comments

CSA holding back funds

Hello. I have recently received a letter stating my daughters father no longer needs to pay anything towards the daily living expenses and upbringing of our daughter... Read more »

October 18, 2014 | Leave a Comment

CSA mistake leaves me in arrears

Basically a computer error by the csa caused my arrears to go up by £200+. Even though they have received payments directly from my benefit, they still say that... Read more »

October 18, 2014 | 2 Comments

What happens if my ex chooses to lie?

I desperately need some help with this situation. My CSA case is (almost) closed. There is apparently a £1000 ‘suspended debt’ from Oct 2006 to Jan... Read more »

October 17, 2014 | 2 Comments


CSA Advice

CSA staff abusing their powers

I made a claim in 2002. After numerous calls over 6 yrsI finally had a total of 20 pounds from 2008 4 lots of 5 pound a week. Ex self employed own businesses was... Read more »

October 19, 2014 | 1 Comment

What will happen with CSA if my partner does not have an income?

I am a working woman who is married, my husband has a child with another woman and we have one child togehter, my husband does not work due to being a stay at home... Read more »

October 17, 2014 | 4 Comments

Can I claim CSA for my nephew?

I’ve been passed from pillow to post just trying to find out if I’m intitled to CSA. I have my nephew living with me and I recently got parental rights.... Read more »

October 15, 2014 | 7 Comments

How can my ex get away with this?

My ex and I have 5 children ages from 7 to 17. They all chose to live with me, their father, because of their mother’s drinking and abuse. She said she wants... Read more »

October 15, 2014 | 2 Comments

I just want him to pay his way

I have been in touch with the csa twice and I haven’t had anything from my daughters dad for months… I want what I’m entitled to but as far as... Read more »

October 13, 2014 | 3 Comments


CSA Mistakes

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April,... Read more »

October 16, 2014 | 1 Comment

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first... Read more »

October 11, 2014 | 1 Comment

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay... Read more »

August 24, 2014 | Leave a Comment

I will have paid off the arrears within 400 odd years

I have been waiting years for the CSA to sort out my case. In 2010 I had a DEO for £150.48 per month. This amount is deducted from my NHS Injury Benefit which... Read more »

March 1, 2014 | 1 Comment

I have to pay £400 a month because of their mistake

Hi I broke up with my ex in April 2013 cause she was cheating on me again . And then two months after that I received a letter from csa saying to pay regular payments... Read more »

January 31, 2014 | 3 Comments


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging... Read more »

August 4, 2014 | 1 Comment

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do? If you do, then we’ve got the answer. CSAhell.com... Read more »

June 30, 2014 | 1 Comment

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when... Read more »

January 23, 2014 | 1 Comment

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. Read more »  Read More →

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS 10 years of hell from the csa and finally made a huge breakthrough !!!!!!!! the CSA take a huge amount out of my wage each week directly Read more... Read more »

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies Read more »  Read More →

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from... Read more »

October 10, 2014 | 14 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing... Read more »

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort... Read more »

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship,... Read more »

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it” No... Read more »

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but Read more »  Read More →

December 4, 2013 | 10 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise... Read more »

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as... Read more »

November 23, 2013 | 6 Comments


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